eBay Announcements

User Agreement Update

Dear Sellers, We made few changes in the “Managed Payments” section of our eBay.in User Agreement. You may kindly review the updated User Agreement here. These changes are effective immediately for ne...

User Agreement Update

Dear Sellers, At eBay, we strive to make our policies clear and our services easy to use. We want to let you know that we’ve updated some of our terms:

Required Actions to Maintain Your Account Performance and Avoid Restrictions

Dear Seller, We hope you and your family are safe and are taking the necessary safety precautions. As you are aware that India is reeling under its most serious crises in the wake of the Covid-19. The...

India Post - Resumption of UK Postal services & Suspension of EMS & LCAO (except ITPS) to Australia

Dear Sellers, This is in pursuant to our AB post dated April 27, 2021. We wish to inform you that Department of Posts (IR & GB Division), Ministry of Communications, Government of India, vide its offi...

INCBT Seller Communication : Urgent Action Needed

Dear Sellers, Considering the prevailing pandemic situation, the Department of Posts vide its office memorandum dated April 23, 2021 notified suspension of mail booking for International EMS & LCAO fo...

INCBT Communication – COVID-19: What you need to know and recommendations

Dear Sellers, Our whole nation is fighting to tide over the second wave of the Covid-19 pandemic and we at eBay continue to support you - our sellers - to protect your business in this challenging per...

EU Regulation on market surveillance and compliance of products

Dear Sellers, We want to provide an update regarding plans by the European Union to enhance enforcement of product compliance, which will impact IN sellers selling to buyers in the EU. The EU Regulati...

INCBT Sellers : Amendment of Importer-Exporter Code (IEC) related provisions of Foreign Trade Policy

Dear Sellers, We wish to share with you a recent notification dated February 12, 2021 issued by the Directorate General of Foreign Trade, Department of Commerce, Ministry of Commerce and Industry, wit...

INCBT - Update on Seller protection for Cross Border transactions for UK Flight suspension

Dear Sellers, This is in pursuant to our AB Post dated 22nd December 2020. In light of the ongoing disruptions on logistic routes to UK due to the contagious strain of the coronavirus, we wish to info...

INCBT Seller Communication – Urgent Action Needed

Dear Sellers, Outbreak of the new fast spreading strain of the coronavirus has once again presented unexpected and unprecedented challenges for businesses. Considering the prevailing situation in UK, ...

Resumption of booking of International airmails - EMS, Parcels & ITPS

Dear Sellers, We wish to inform you that the Department of Posts (IR & GB Division), Ministry of Communications, Government of India, vide its office memorandum dated October 14, 2020 and its corrigen...

Mandated Tracking and Validation Policy

Dear Sellers, eBay always wants to ensure that sellers provide our buyers with a great shopping experience on the platform. Providing tracking details for items sold is an industry standard and someth...

Tax Deducted at Source (TDS) under proposed section 194-O of the Income Tax Act, 1961

Dear Seller, As you may know that the Finance Act, 2020 inserted a new Section 194-O provides that All e-commerce entities facilitating sale of goods or supply of services of e-commerce sellers shall ...

Amendment in Export Policy of Personal Protection Equipments/Masks

Dear Sellers, You may be aware about the recent notification dated October 6, 2020 issued by the Directorate General of Foreign Trade, Department of Commerce, Ministry of Commerce and Industry, with r...

IN CBT Seller - We’re pausing late delivery protections as carrier performance improves

Dear Sellers, We are seeing consistent improvements in on-time shipments for USPS and all carriers and late deliveries have returned to pre-COVID-19 levels. Due to these improvements, we will pause ou...

Changes to VAT import regulations for the UK and EU in 2021

Dear Sellers, Please be informed that in 2021, there will be changes to the VAT treatment of imports into the UK (United Kingdom) and EU (European Union) as well as certain shipments within the EU. 1)...

Amendment in Export Policy of Personal Protection Equipment/Masks

Dear Sellers, You may be aware about the recent notification dated July 28, 2020 issued by Directorate General of Foreign Trade, Department of Commerce, Ministry of Commerce and Industry, with regard ...

Important update regarding SWYCH Gift Card redemption

Dear Sellers, This is to inform you that that GCI Network Pvt. Ltd. (“GCI”) informed us that its website (www.giftcardsindia.in) will no longer support redemption of SWYCH Gifts Cards India or Codes (...

IN CBT Seller Update: Seller performance protection extension until August’2020

Dear Sellers, This is in pursuant to our AB Post dated 2nd June 2020. With so much uncertainty around the course of the pandemic and the trajectory for post-pandemic economic recovery, our eBay seller...

IN CBT Seller Update: Protecting your seller performance until July'2020

This is in pursuant to our AB Post dated 23rd March’2020 We know that COVID-19 continues to create unprecedented challenges for many eBay sellers, and our thoughts go out to all those affected. eBay r...

Waiver of Temporary Surcharge applied by DHL Express and FedEx on the shipping fees

Dear Sellers, Greetings from eBay! We are pleased to inform you that the pickup and delivery operations for DHL Express and FedEx Express have resumed for limited postal codes. The disruption and unce...

Action required for your pending orders and transactions

Dear Seller, With the extension of the lockdown announced on 1st May 2020, the Government of India has issued guidelines permitting limited operation of logistics services. We request you to coordinat...

IN CBT Seller - eBay Store Subscription Fee Waiver Program

Dear Sellers, As we all are aware that our nation is facing an unprecedented economic disruption due to the Coronavirus (Covid-19) outbreak. In the given circumstances, we strive to ensure that your b...

INCBT Seller Communication - What You Need To Know About Transactions

Dear Sellers, Pandemic Covid-19 is complex and fast-moving situation and our Prime Minister further extended the nationwide lockdown till May 3, 2020 in the interest of public at large. In continuatio...

INCBT Seller Communication – Urgent Action Needed

Dear Seller, We hope you and your family are safe and are taking the necessary safety precautions. In light of the global impact of Covid19, we would like to ensure that your business is protected and...

INCBT Seller Communication – Keep Store on Vacation & Set Considerable Handling Time

COVID-19 outbreak has presented unexpected and unprecedented challenges for businesses, both small and large along with buyers as well as sellers. In an attempt to help control the spread of coronavir...

IN CBT Business - COVID19 Support Update

Dear Seller, The last few days has seen our country come together in fighting the challenge of COVID-19. While this is an unprecedented situation for all of us we at eBay are committed to enabling con...

Amendment in Export Policy of Masks, Ventilators and textile raw material for masks and coveralls

You may be aware about the recent notification dated March 19, 2020 issued by Directorate General of Foreign Trade, Department of Commerce, Ministry of Commerce and Industry with regard to the recent ...

INCBT Sellers: Update: Amendment in Export Policy of Personal Protection Equipment/Masks

This is in pursuant to our announcement dated February 4, 2020 regarding an amendment in Export Policy of Personal Protection Equipment/Masks by Directorate General of Foreign Trade, Department of Com...