Dear Sellers,
Pandemic Covid-19 is complex and fast-moving situation and our Prime Minister further extended the nationwide lockdown till May 3, 2020 in the interest of public at large.
In continuation to our previous communication, kindly note that all the corridor transactions have been temporarily suspended due to lack of active logistics network owing to the lockdown extension. Be assured that these will be resumed upon commencement of logistics services moving goods from India to US and other countries.
Your Action Required:
What you need to do about orders received till date but yet to be shipped:
- Communicate regularly with your buyers on the extended lockdown situation and check if they are willing to wait till normalization in order to complete the transaction.
- In case they are unable to wait, it is suggested that you MUST cancel their orders immediately.
As you may notice that we have been taking several steps to help our eBay seller community and this step is necessary to ensure that our sellers are protected from any action by Global Risk as well as PayPal and your buyer experience is protected.
We are constantly monitoring the dynamics impacted by Covid-19 for appropriate actions and will keep you updated.
You may also keep yourself updated on the latest updates here.
Regards,
eBay Team
