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Upcoming Webinar : Order Cancellations & Its Impact on Business
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selling restriction
our Item Not Received Rate status is action takenThe restriction that will be applied to your account :NO SELLING PRIVILEGEWill my account instate again? A lot of shortcomings have been made in calculating our account. And all the cases open on our a...
Upcoming Webinar : Order Cancellations & Its Impact on Business
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Regarding BBE
our Item Not Received Rate status is action takenThe restriction that will be applied to your account :NO SELLING PRIVILEGEWill my account instate again?
Upcoming Webinar : Impact of Significantly Not As Described & Seller Responsibilities
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Upcoming Webinar : Understanding factors impacting BBE & best practices
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Upcoming Live Webinar - Importance of Account Hygiene & Service Metrics
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Upcoming Live Webinar - Understanding Case Resolution & Its Best Practices
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Upcoming Live Webinar - Impact Of Item Not Received (INR) And Seller Responsibilities
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Save time when managing return requests by setting up your return policy
Handling some returns automatically not only saves you time, it’s also great customer service: the buyer gets their return request sorted right away. Here’s how to set your returns rules: Go to your Returns preferences. Under Send a refund, you can c...
What is the standards / criteria that will decides my seller level?
Here is a short overview on the criteria: Seller level eBay Top Rated (% of Transactions in past 3 months) Above Standard (% of Transactions in past 3 months) Below Standard (% of Transactions in past 3 months) Transaction defect rate 0.50% 2% Above ...
Help a buyer with an item they didn’t receive!
If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know t...
Are you aware that stockouts may negatively impact your performance?
Replenishing stock levels for in-demand items you offer is just as important as identifying new products to sell. When your item stocks out, not only do you miss out on sales opportunities, but you also risk poor customer experiences that may affect ...
Help a buyer with an item they didn’t receive!
If a buyer doesn’t receive their item, they’re entitled to a refund unless you can provide tracking information showing that it was delivered. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know t...
Important tips to work with your buyer and resolve issues
It’s important to work with your buyer and help them resolve any issues that may come up with their order. Here are some steps you can take: If a buyer lets you know that they have a problem with their purchase, you should respond to them as quickly ...
Understanding eBay Seller Standards And Performance
To sell on eBay as a seller you have to maintain certain levels of customer service and meet eBay’s Seller Standard metrics. eBay’s Seller Standards are designed to monitor the buying experience that you give shoppers. By measuring your dispatch time...
