Dear Sellers,

 

Considering the prevailing pandemic situation, the Department of Posts vide its office memorandum dated April 23, 2021 notified suspension of mail booking for International EMS & LCAO for United Kingdom (“UK”) and all categories of international mails for Canada. Consequently, the shipping services from India to UK and Canada are impacted resulting in extended delivery timelines.

 

We wish to inform you that logistics carriers (such as FedEx, Aramex and DHL) are currently active in the UK and Canada markets and operating with extended delivery timelines. You may avail their services to complete your transactions.

 

We request you to forthwith check the service availability of your respective logistic service providers to ship your pending orders. As you are aware that your delivery performance below an acceptable level or any unusual activity on accounts may cause restriction on your account privileges.

 

Importantly, you are requested to communicate with your buyers and keep them updated at every step to avoid any bad buying experience.

 

Please reach out to your AMs for any further clarifications.

 

Stay safe and thank you for selling on eBay.

 

Regards,

eBay INCBT Team