Suggestion to eBay Team (Payment Details to Order Details)

[snrama]

Hi All,

I have noticed the conversion of Payment Details to Order Details from yesterday...

The new look is really attracting... But one disadvantage is previously, There were Mark as Payment Received, Mark as Shipped and Leave feedback buttons which was really a user friendly than the newer one..

I suggest eBay team to keep those buttons as its very helpful for sellers. ---------------
With Regards,
Navaneeth (snrama) 😉

[shree_krishna_gems]

Dear eBay,
Its very surprising that you people used to reply most of the post which were relating to the Listing fees increased but when it comes to make thing easy for sellers you people do not want to reply or I should say do not care what ever may be the problem with the sellers,You just want to have your money and rest can go to hell.

I am Sorry for the rude words but said what is true.


Best Regards,
Deep Agarwal.
Shree Krishna Gems

[hotdealz.india]

No reply from Sapana yet!!! We have 10 replies to this thread already. Well, this is where we sellers get really de-motivated. Please reply Sapana, atleast we will feel assured that you guys are working on it.

[sapana@ebay.com]

Hi,

Firstly my apologies for the delayed response. Not sure how i missed out on this tread for so long 😞

snrama -
On the view order page, the page was cleaned up to reflect only relevant information. Earlier there was just too much information on the page, too many links and the use was minimum. Like user ashasherin mentioned, the intent is to make it simpler. however. before removing the links, the team tested the usage, and since the usage was low, they removed the links.

hotdealz.in -
You dont need to go back to the item page to mark payment received. You may perform that activity from the My eBay action buttons itself. This will take care of the issue of makring payment received from combined purchases.

I understand that for some of you the change in order detail page will mean changing the way you were earlier working. The intent was to make the page simpler for use. My apologies for any inconvenience casued to you. However, I will request your cooperation in the same.


skygiftworldwide -
I am not sure if I have understood your concern right. In the My eBay 'sold item' action buttons, the relist button is still there. The link that has been removed is sell similar item button in the old view payment details page. In case you are facing issues with relist button in My eBay page, please send a screen shot to your account manager for investigfation and appropriate action.

shree_krishna_gems-
As I mentioned earlier, the relist button is as it was. Will request you to send the relevant screenshot to your account manager to help them investigate this matter.

ashasherin -
You will need to file for a Un paid item dispute. You may follow the following process for the same: http://pages.ebay.in/help/tp/unpaid-item-process.html. In case there are any issues, write to billing team at this link to help you - http://pages.ebay.in/help/contact_us/_base/index_3.html?item=&topic=index_3&continue=Continue+%3E

Regards,
Sapana

[snrama]

Many Thanks to eBay team for bringing back the previous type. ---------------
With Regards,
Navaneeth (snrama) 😉

[shree_krishna_gems]

Dear eBay,
Thanks a lot for bringing back all the option like before.

Well done! 🙂

Best Regards,
Deep Agarwal.
Shree Krishna Gems