Hello Vijay,
Thanks for organizing this workshop and we hope you will give a clear cut picture of the times ahead.
There is No doubt that the New PaisaPay would play an important role in accelerating the development of the site. But in this process many Sellers would be uprooted and many Buyers would misuse the site.
First of all I would like to mention that we Sellers are sincere and Hard working businessmen and do not believe in Gambling.
Why is there a chance whereby a Seller may loose the Item as well as his hard earned money ?
If a Seller inputs the dispatch details within 7 days of Paisapay Payment confirmation but due to some fault of the Courier Company the Item is not delivered within 10 days of punching the dispatch details ...... why should the Seller loose Money as well as the Item ?
Auto Refund is not a new concept on ebay ..... it is prevalent on quite a number of shopping sites. But there is no time bar after punching the dispatch details on other shopping sites. Also, there is no restriction on the other shopping sites that the Courier Company should have an efficient ONLINE TRACKING.
I have to use SPEEDPOST for atleast 15% to 20% of all my Online Sales. But from now on it would be very dangerous to use SPEEDPOST and other Couriers which do not have a tracking system.
It would be great if you could give a straight forward reply to the 2 questions mentioned below. It would help all the existing and New Sellers understand the system better and adjust themselves accordingly in the New PaisaPay ERA. In case you give a diplomatic reply then you may be hiding some facts which may result in really a Bad selling experience for many Sellers.
1. Is there a chance whereby Sellers may loose Money as well as the Item ?
2. ebay does not recommend Speed Post and other Courier Companies without efficient Tracking system ? .
best regards
Umang Midha
Thanks for organizing this workshop and we hope you will give a clear cut picture of the times ahead.
There is No doubt that the New PaisaPay would play an important role in accelerating the development of the site. But in this process many Sellers would be uprooted and many Buyers would misuse the site.
First of all I would like to mention that we Sellers are sincere and Hard working businessmen and do not believe in Gambling.
Why is there a chance whereby a Seller may loose the Item as well as his hard earned money ?
If a Seller inputs the dispatch details within 7 days of Paisapay Payment confirmation but due to some fault of the Courier Company the Item is not delivered within 10 days of punching the dispatch details ...... why should the Seller loose Money as well as the Item ?
Auto Refund is not a new concept on ebay ..... it is prevalent on quite a number of shopping sites. But there is no time bar after punching the dispatch details on other shopping sites. Also, there is no restriction on the other shopping sites that the Courier Company should have an efficient ONLINE TRACKING.
I have to use SPEEDPOST for atleast 15% to 20% of all my Online Sales. But from now on it would be very dangerous to use SPEEDPOST and other Couriers which do not have a tracking system.
It would be great if you could give a straight forward reply to the 2 questions mentioned below. It would help all the existing and New Sellers understand the system better and adjust themselves accordingly in the New PaisaPay ERA. In case you give a diplomatic reply then you may be hiding some facts which may result in really a Bad selling experience for many Sellers.
1. Is there a chance whereby Sellers may loose Money as well as the Item ?
2. ebay does not recommend Speed Post and other Courier Companies without efficient Tracking system ? .
best regards
Umang Midha
Hello Vijay,
Welcome to the boards. Its nice to hear that you will solve our problems and confusions regarding New PaisaPay.
My concern is that I sell jewellery internationally and the only carrier to carry jewellery outside India is Registered Airmail and Speed Post of India Post and the shipment cannot be tracked online. The time of delivery is almost 2-3 weeks and if delayed it takes 4-5 weeks also. Now with New PaisaPay the timeline given is 21 days and extension of another 21 days on request (mercy) from buyer.
What will happen if a shipment gets delayed and the buyer will file Dispute and get the refund and after sometime the buyer receives the item? In this case the seller will loose the payment and item too. What do you have to explain for this type of situation?
Since 2 years of business with eBay I have never faced such problems with my international buyers.
Best Regards,
Welcome to the boards. Its nice to hear that you will solve our problems and confusions regarding New PaisaPay.
My concern is that I sell jewellery internationally and the only carrier to carry jewellery outside India is Registered Airmail and Speed Post of India Post and the shipment cannot be tracked online. The time of delivery is almost 2-3 weeks and if delayed it takes 4-5 weeks also. Now with New PaisaPay the timeline given is 21 days and extension of another 21 days on request (mercy) from buyer.
What will happen if a shipment gets delayed and the buyer will file Dispute and get the refund and after sometime the buyer receives the item? In this case the seller will loose the payment and item too. What do you have to explain for this type of situation?
Since 2 years of business with eBay I have never faced such problems with my international buyers.
Best Regards,
Dear Vijay,
Thanks for organizing this workshop. There were lot of clarifications from the users regarding the New PaisaPay on the other thread. But still I assume that there are some loop-holes which can't be digested easily.
1. People know eBay as the best marketplace to buy. I get orders with PaisaPay payment from very interior place where no courier service is available. Not even Speed Post! I send them through Registered Post / Parcel which gets delivered safely in 7-15 working days. But there is no online tracking facility available and the acknowledgment doesn't come or reach us after 1 or 2 Months.
So with the new PaisaPay, Do I need to cancel my deals ordered by my regular cutomers who pay through only PaisaPay and can be delivered through India Post?
2. For sellers who has a eBay shop: When ever I got out for a trip or to my native place, I use Shop Vacation Settings.
It shows the buyer on the listing as well as my custom message on my shop as:
The seller of this item is away until "particular date". You may purchase the item, but there may be a delay in processing your order.
If I am away for a week and can't access internet, then all the payments will reversed. (I may have this experience as I will be going out for 6-7 days next month).
So the purpose of Shop Vacation Settings doesn't serve.
3. Most of the buyers doesn't care of confirming it online as they do it through emails. As of now, I thought receiving feedbacks on eBay is difficult, but now receiving my funds is most difficult part as we need to stuggle for POD.
Most of the orders are from new users. They are always good and co-operative.
People from rural areas purchase products from eBay because, they don't get the same at their nearest place. They don't bother about time delay, But if the tracking facility courier is not available, then we need to loose the orders as it's way far from sellers hand in India.
The formalities of the new PaisaPay should be a reduced as sellers can serve good service to buyers. Hope the new PaisaPay will prove me wrong regarding my opinions. ---------------
With Regards,
Navaneeth (snrama) 😉
Thanks for organizing this workshop. There were lot of clarifications from the users regarding the New PaisaPay on the other thread. But still I assume that there are some loop-holes which can't be digested easily.
1. People know eBay as the best marketplace to buy. I get orders with PaisaPay payment from very interior place where no courier service is available. Not even Speed Post! I send them through Registered Post / Parcel which gets delivered safely in 7-15 working days. But there is no online tracking facility available and the acknowledgment doesn't come or reach us after 1 or 2 Months.
So with the new PaisaPay, Do I need to cancel my deals ordered by my regular cutomers who pay through only PaisaPay and can be delivered through India Post?
2. For sellers who has a eBay shop: When ever I got out for a trip or to my native place, I use Shop Vacation Settings.
It shows the buyer on the listing as well as my custom message on my shop as:
The seller of this item is away until "particular date". You may purchase the item, but there may be a delay in processing your order.
If I am away for a week and can't access internet, then all the payments will reversed. (I may have this experience as I will be going out for 6-7 days next month).
So the purpose of Shop Vacation Settings doesn't serve.
3. Most of the buyers doesn't care of confirming it online as they do it through emails. As of now, I thought receiving feedbacks on eBay is difficult, but now receiving my funds is most difficult part as we need to stuggle for POD.
Most of the orders are from new users. They are always good and co-operative.
People from rural areas purchase products from eBay because, they don't get the same at their nearest place. They don't bother about time delay, But if the tracking facility courier is not available, then we need to loose the orders as it's way far from sellers hand in India.
The formalities of the new PaisaPay should be a reduced as sellers can serve good service to buyers. Hope the new PaisaPay will prove me wrong regarding my opinions. ---------------
With Regards,
Navaneeth (snrama) 😉
