Have called up the customer care 100 times have emailed them 100 times
but no respite. I am amazed at the audacity with which you guys take
members of EBAY for a ride.
Still waiting for a resolution of the problem.
Enclosed are extracts of some mails sent earlier & the reply/assuarnce
received from Ebay.
Nitin Jain
From:
"NITIN JAIN"
To:
Subject: Re: Re: FR=C00174 You paid, but haven't received the
item KMM51697028V98590L0KM)
Date: Wed, 13 Jul 2011 08:34:27 IST
Contacted the customer care several times and have been promised again
and again that I would receive my gift item at the earliest. Kindly
resolve cause now its getting irritating. Also cannot pursue the matter
anymore if Ebay has problem in sending gifts then please stop running
these promotions.
Regards
Nitin
Note:
Item bought details,
Ref : Thank you for paying with PaisaPay for eBay order (PaisaPay ID
28811990303)
Dear hyrenjain,
This email confirms that you made a PaisaPay payment to the following
seller for the total amount of Rs. 22,499.00 using credit card, charged
in 6 equal monthly installments and eBay gift voucher / promotion code
HOTDEALZ05.
On Fri, 10 Jun 2011 15:07:25 +0530 wrote
>Hello,
Thank you for writing to eBay India Customer Support.
We understand from that you want to know about the gift status, when
you
will be receiving the gift for the PaisaPay ID: 28811990303.
We would like to inform you that as per eBay's timelines, the gift
would
be dispatched to you within 45 business days from the date of
transaction at your "REGISTERED ADDRESS" and not "Shipping Address"
from
eBay. Our team is in the process of dispatching the gift. Once the gift
is dispatched, our team would get back to you and provide you with the
shipping details.
Rest be assured that you will be receiving the free gift from our end.
We appreciate your patience and understanding in this matter.
We trust the information provided useful. Do let us know, if you have
any questions
You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to
http://pages.ebay.in/paisapay/phone-support.html
If time permits, please leave an appropriate feedback for my service to
you. You may get a separate email requesting for feedback. Your
valuable
feedback and inputs will help me to improve my services towards other
members and you.
Regards,
Ganesh G
eBay Customer Support
_______________________________
Protect your eBay account by changing your password regularly. For more
information, please visit the link below:
http://pages.ebay.in/help/newtoebay/account_protection.html
Original Message Follows:
------------------------
Form Message: %43301% 031810
D_ID060920111007D_ID/W_ID236927060W_ID/S_ID203S_ID/C_ID5015706647C_ID
Subject: FR=C00174 You paid, but haven't received the item [#IN L97 IN
$IN ?01 -01 ]
User Feedback: 22
User State: ?01
Browser info: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/534.30 (KHTML,
like Gecko) Chrome/12.0.742.91 Safari/534.30
Buying > Selling Offences > You paid, but haven't received the item;
122.161.63.205
Reporting member: hyrenjain 22
Member being reported: gadzetz 2940
Buyer Status: 0
Item number:
160576730856
Payment Method: PaisaPay
Date of Payment: 04/23/11
Seller Contact: No, I have not attempted to call
Customer Concern: eBay gift voucher / promotion code HOTDEALZ05 used
for
the item, but have not received the gift. Kindly resolve and send my
gift item HDD Drive at the earliest.
Nitin Kumar Jain
Chartered Accountant
11, Clive Row
2nd Floor, Room No. 2 & 7
Kolkata - 700 001.
Phone : +9133-22107664
P Please avoid printing this e-mail unless you really need to.
