Here are
RBI answers about
NEFT payments
What is the funds availability schedule for the beneficiary?
Ans : The beneficiary gets the credit on the same Day or the next Day depending on the time of settlement.
Whom I can contact, in case of non-credit or delay in credit to the beneficiary account?
Ans : Contact your bank / branch. If the issue is not resolved satisfactorily, the Customer Service Department of RBI may be contacted on nefthelpdeskncc@rbi.org.in or write to -
The General Manager,
Reserve Bank of India,
National Clearing Centre
First Floor, Free Press House
Nariman Point
Mumbai โ 400 027
Is there any way a remitting customer can track the remittance transaction?
Ans : The remitting customer can track the remitting transaction through the remitting branch only, as the remitting branch is informed about the status of the remitted transactions.
http://www.rbi.org.in/SCRIPTs/FAQView.aspx?Id=60