eBay

Dont go for big couriers like Bluedart.. Go to local couriers and pack well when shipping i suggest Professional couriers.

contact the ebay customer care & request you to be more literate for doing a online transaction other wise this will be the result

Proper communication is needed between buyer and seller before taking any Actions

Please go tho this page http://pages.ebay.in/help/sell/refunds.html At the bottom there is a link "request a refund" Click the link & you will get a form, write your FVF Request and send it

Please forgot about the gift.. This is the best solution for all of the problem