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ODR India will not be accepted from 19th May 2008

assemblerz
Community Member
http://pages.ebay.in/services/forum/new.html

May I still use online dispute services like ODR India, SquareTrade or NetNeutrals to have negative Feedback removed?

eBay will no longer accept Feedback removal requests from ODR India, SquareTrade or NetNeutrals, even when both buyers and sellers agree to have the Feedback removed.

http://www2.ebay.com/aw/in/200805.shtml#2008-05-08130956

We mentioned that we'd be aligning the Mutual Feedback Withdrawal process with the new system. After much consideration, we've made the decision to remove the Mutual Feedback Withdrawal process. The reason is that – under the new rules - it opens sellers up to extortion. As part of this decision, Mutual Agreement from third-party Feedback mediation services, such as ODR India SquareTrade, will also no longer be accepted.
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68 REPLIES 68

ODR India will not be accepted from 19th May 2008

HI!

I remember that in all meetings and on the community the sellers have requested for an auto feedback system. If there is no feedback left by the buyer then there should be an auto feedback left by ebay after a certain period of time.

This request should have been taken into consideration while feedback changes were going on.

Regards
Shuaib
Regards
Shuaib
Aafsaa.com
Message 21 of 69
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ODR India will not be accepted from 19th May 2008

techniwas
Community Member
If the motive of the new feedback system was to protect the buyers from unjust -ve feedback, one thing that could have been done is to not allow sellers to leave -ve feedback after the buyer has left a -ve feedback for them. (allowing the neutral feedback and MFW and ODR). Why go into such a long process?

One of the key priorities of eBay Inc in 2008 is to improve buyer experience. But that is for the established US market! Where buyers are with high reputation and 1 in 3 ppl in the US have had an eBay ID! Thats where the seller hub page and those ideas will work.

Having said that we are creating a Seller Reporting Hub Page to report buyers so that other sellers can block that buyer. Won't this be used against regular buyers who fear loosing their reputation?

Although I agree that as a buyer even i fear those -ve feedbacks. But the entire -ve feedback system is created by eBay with +ve, -ve and neutral. In this case eBay could have simply removed the feedback for buyers and just allow the sellers to leave a comment for the buyer (without the feedback rating). And the feedback score of the buyer could be made up of points given determined by 1) No of payments made, 2) Value of purchase made, etc.

This would have given a v good picture of a member as no buyer or seller would be able to generate those feedbacks by buying cheap stuff...

Another idea could be to show 2 feedback scores (260/10) (separate for buying and selling)


These are just raw ideas i could think of rubbing my eyes in the morning, hope there will be some deep thought and the COMMUNITY will really be consulted!


TechiE
Message 22 of 69
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ODR India will not be accepted from 19th May 2008

assemblerz
Community Member
eBay gave highlights of power seller merchandise.
Result= Pay for your requirements. Though I am qualified , have not got anything.

eBay gave highlights of free ODR for powersellers.
Result= No ODR Service. No MWP.

eBay gave highlights of Account Management Service w.e.f 5th May’08 & eBay Visits Program.
Result= Not heard of them yet.

eBay gave highlights of VAT issue solutions.
Result= Poor implementation and primitive amateur approach. This made genuine seller weak compared to fake sellers. My listings have gradually lowered because I don't charge 12.5 % for a item of 4% VAT. I keep honesty to my country and pay price by no/low sales on ebay India. Ultimately I lower listings and lower sales revenue. Fake sellers are having party time on ebay India.

ebay talks of the hub now. I feel it very weird. according to ebay we have to keep an eye on the hub every morning and monitor the fraud buyers and block them by doing copy paste so that they don't buy from me? Am I an investigator to do such work? Really sad that such primitive solutions come up by a MNC like ebay. Rather to be strict with fraud buyers ebay is falling to them. Genuine sellers will go away if ebay India does not think from seller point of view.

If ebay India is not capable of fulfilling what was mentioned on Announcements, why give hopes?
Message 23 of 69
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ODR India will not be accepted from 19th May 2008

Hello Friends,
Koi Fayda nahi....likhte raho yahaan par bar bar....but jo hona ha so hoga hi ....!

I love writing in Hindi style because its gives me satisfaction that my words are going straight to all my dear seller friends.



Best Regards,
Deep Agarwal.
Shree Krishna Gems




Message 24 of 69
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ODR India will not be accepted from 19th May 2008

arihant.infomatrix
Community Member
you all must be shocked after seeing this post but it is true

eBay has announced its new policy and therefore it is true

just let me explain you all
veedeedirect have 954 positive feedback out of which 11 feedback are negative and 31 they have mutually withdrawn if we go with the policy currently implementated i am shock to now that veedeedirect have 95% positive feedback that means he is not a powerseller

now just see one more seller he is claiming himself a single seller "pareshwins" selling mp3 mp4 player and is a powerseller

but now you cant be as you have 427 positive feedback and 4 negative feedback 24 mutually withdrawn rating
you also have only 93% feedback so you are also not a powerseller so it is better to edit in your lisitng otherwise ebay would definitely suspend you in breaking an ebay policy

enem365 a new powerseller having 94% positive feedback



itwizard47 a big seller also have only 93% positive feedback


why ebay is doing all this kind of stuff

ebay just want to decrease the powerseller

after the launch of this new rule ebay powerseller are going to be decreased gradually and what will be the benefit

ebay wont have to send more and more of the packing material they also wont provide you any ODR service free of cost they wont have to prvide you a dedicated account manager

and now according to my survey negative feedback would be rise up in the future as buyer will extort the seller to either gave him a discount or he leave us a negative feedback

please let me know how to prove a buyer extortion ?

does ebay believe there sellers they wont they just believe the buyer and dear ebay when buyer extort 90 % of the buyer extort over telephone they are not fool that they send you an email

now just let me know what you should say this policy of ebay

in hindi i have only one word


BAKWAAS MAJAK

dear sir please note by recalling the name of the seller i donot want to exploit anyone image i just want to clear the stupid rules led by ebay

and i believe ebay would definitely suspend my ebay account but i love to have that also as i am speaking the truth

please sellers post your views i know ebay wont hear but then also lets post it

a negative impact of the policy

buyer would feel pity uncomfortable while buying on ebay.in and try to purchase from new seller as old seller would have less percentage compared to new seller

which in turn decrease the buying opportunity for used sets

as used sets sometime show some problem and then the seller would likely to have more negative feedback

and one more funny fact i have forgetten

about ebay express remittance facility that would be very soon withdrawn as ebay wont provide ER FACILITY TO 95% FEEDBACK SELLER


NOW I CAN ONLY SAY ONE THING


POWERSELLERS ARE KHOYA KHOYA CHAND
Message 25 of 69
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ODR India will not be accepted from 19th May 2008

arihant.infomatrix
Community Member
see the world wide voice against new ebay feedback policy
just check it out

http://forums.ebay.com/db2/thread.jspa?threadID=2000505133&tstart=0&mod=1210414332657

http://forums.ebay.com/db1/thread.jspa?threadID=1000694947&tstart=0&mod=1210397712243

http://forums.ebay.com/db1/thread.jspa?threadID=1000695932&tstart=0&mod=1210386500524
Message 26 of 69
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ODR India will not be accepted from 19th May 2008

cochinmall
Community Member
Ebay Flashback....
10th April 2008
FREE Dispute Resolution for PowerSellers on All Transactions
We are pleased to let you know that w.e.f. 5th May’08 all PowerSellers will be eligible for FREE dispute resolution from our third party alliance ODR India for all transactions (including Non Paisa Pay).

Wow,what a news to celebrate to the changing face of the powerseller program.Everyone is satisfied and goes ahead with selling various products with security and courage.

8th May 2008
After much consideration, we've made the decision to remove the Mutual Feedback Withdrawal process. The reason is that – under the new rules - it opens sellers up to extortion. As part of this decision, Mutual Agreement from third-party Feedback mediation services, such as ODR India SquareTrade, will also no longer be accepted.

Seems like the twin towers,seller's selling foundation has broken down.None of the ebay members understand how difficult it is to maintain with a high percentage of feedback.It takes months and years of hard work to bring up the image.

After 19th May,it is going to be tough life for the sellers.And thanks to the ebay team to tell the news at a time when I am quitting ebay since I have got a better job.[:-)]

What more can I ask if I have to quit selling without paying the seller fees... [:-)]

Before doing so,I just have a request.Do kindly take the words of the seller community before you make the unjustified change.We are all a part of the family where ebay can live peacefully.

God bless everyone.I will pray for everyone's well being.

Regards
Rahul
cochinmall
Message 27 of 69
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ODR India will not be accepted from 19th May 2008

kabirimpex
Community Member
Hi,

With eBay one thing is quite sure now, don’t ever give them any feedbacks about the ebay experiences or else some day it will bounce back, which would be against Sellers

Few Examples
• VAT Issue
• And Now Feedbacks


A BIG BIG thanks to X-(Vidmay NainiX-( for the shit policy
Message 28 of 69
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ODR India will not be accepted from 19th May 2008

indiashine
Community Member
HAHAHAHAHA
EBAY NE AB LENI KAR DI HAI.
I AM NOT AFRAID OF NEGATIVE FEEDBACK FROM GENUINE BUYERS.
BUT WHAT TO DO IF YOU GET A NEGATIVE FEEDBACK FROM NON GENUINE BUYER.WHO HAS NOT PAID FOR THE ITEM AND HAS LEFT NEGATIVE FEEDBACK JUST FOR FUN OR TO DAMAGE SELLER'S REPUTATAION.
EBAY SAYS FEEDBACK WILL BE REMOVED IF HE DOES NOT RESPOND TO UNPAID ITEM NOTIFICATION. BUT WHAT IF HE RESPONDS:

I AM NO MORE INTERESTED
OR
SOORY I DONT TRUST YOU
OR
SEND ME THE ITEM FIRST

FEEDBACK WILL NOT BE REMOVED BECAUSE BUYER HAS RESPONDED. NOW DEAR POWER SELLER, LEAVE WITH THIS FEEDBACK FOR 12 MONTHS

REGARDS
SATYAM JAIN
Message 29 of 69
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ODR India will not be accepted from 19th May 2008

rajjgo
Community Member
Hi Sellers !

Lets get on a strike (hadtal) !
eBay thinks that we are copletely relying on them for our business. Lets stop selling on eBay and move ourselves to Rediff or Indiatimes and others. Infact, they have much more sales than what eBay India has !

Say what sellers ???
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