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Forum Posts
Save time when managing return requests by setting up your return policy
Handling some returns automatically not only saves you time, it’s also great customer service: the buyer gets their return request sorted right away. Here’s how to set your returns rules: Go to your Returns preferences. Under Send a refund, you can c...
Did you know that accepting returns can help improve sales?
Think yourself as a buyer – what are the factors that influence you to make a purchase? Factors that influence most buyers include: Is the item priced too high or too low? Does the item meet your requirements? Are the photographs of the item clear an...
Essential tips for providing your buyers great customer service
One of the most effective ways to ensure that your customers keep coming back is to give them a satisfactory buying experience. Here are some tips to get you started. Let buyers know when their purchase will arrive: Being informed about the status of...
