selling restriction

our Item Not Received Rate status is action takenThe restriction that will be applied to your account :NO SELLING PRIVILEGEWill my account instate again? A lot of shortcomings have been made in calculating our account. And all the cases open on our account. We have delivered all the orders. And all orders are delivered within 4 to 5 days of case opening. And in one case the item was already delivered. And when we sent the delivery proof to Buer. So Buer also accepted. That I had opened this case by mistake. Due to all these cases BBE rating became high. And selling privilege was imposed on my account. It is very little our fault. And all our orders are shipped via EGS via FedEx. And due to the delay of the shipping company, the order could not be delivered to the buyer on time. That's why my BBE rating became high. Now you tell me what we should do.

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