Understanding your PaisaPay account easily

[sapana@ebay.com]

Hi,

Did you know that all the important information related to your PaisaPay, is available on your PaisaPay account? For starters, here is some more information on how you may use and understand your PaisaPay account.

The PaisaPay account shows you your Account Balance including:

- Previous Balance - This is the summary of your PaisaPay account balance for the previous months.

- Payment Sent - This is the value of the last payment sent to you by eBay on Account of your PaisaPay transactions.
- Current Balance - Amount received in your PaisaPay Account for your recent (within 7 days) orders
- Pending Balance – This is the amount which is being processed.

The Previous Balance will show:

- The total previous amount sent to the seller.
- The PaisaPay ID for which the payment is sent.
- At the bottom of the page it shows the Date for which the payment is sent, Total payment sent, Service fees charged and Total Amount credited.
- Also it reflects the ‘Period’ on the right hand legend which shows the different PaisaPay payment cycle upto 90 days.

The Current Account Balance will show
- The list of recent orders/ Buyer Details
- The order value
- The PaisaPay Payment ID
- Transaction date.

The Pending Account Balance will show
- All the transactions which are in pending state i.e. OBT & CC transactions.
- The Pending balance is not sent to the seller’s.

Changing your PaisaPay details:
The PaisaPay account also reflects the PaisaPay registration information i.e. Payee name, Bank account number and Bank name. If the seller wishes to change the details, he needs to click on ‘Change’ icon on the right hand legend and edit the details


The PaisaPay account page also reflects at the bottom of the page the next PaisaPay payment cycle date for the seller’s reference.

I hope the above information will be helpful for you.

Happy Selling
Sapana

[techchase]

For Paisa Pay transactions there are Buyers who have mailed us ASking if giving out their CC nos online is safe enough or not?

We normally inform these buyers that


1. Paisa Pay is a reputed and standard means of payment for ebay transactions

2. The follow the highest level of security online and is reliable.

3. The verification process for which they at times require your authorization letter faxed is to enchance the security on the website and avoid frauds.

4. After you make the payment by paisa pay we might not receive the confirmation immediately as verification takes time. You are requested to contact us before leaving any adverse feedback

Regards

ISIS

[sapana@ebay.com]

Thanks for sharing your experience techchase!

You may also add in your communication that the fax is not a physical fax copy. It comes in a form of email to a secured server which only authorised employees may acess.

Also, based on community demand, PaisaPay has also introduced the facility whereby users can email the scanned copy instead of faxing them.

Warm Regards,
Sapana

[techchase]

hmm intresting additions. I am compiling a eBay handbook which will have a few community Threads for reference ...

Will post it once completed !!

[xcurses]

helloo
i'm new at ebay.. and i now hear about paisapay .. but wat exactly is it .. how it operates.. and how can i get an paisapay account??

thank you ...

[tirtha1269]

But how to register for paisa pay account?

[sapana@ebay.com]

Hi tirtha1269,

As a buyer one does not need to register for PaisaPay. As a seller, you may follow the below mentioned steps to register for PaisaPay:

My eBay >>> Paisapay account (under My account)>>> fill in the relevant detals to register.

Hope this helps!

Regards,
Sapana

[kothari.concern.ltd]

Hello Paisa Pay !

The Paisa Pay cycle was supposed to end today i.e. on 11 July 2006.

But when i open my Paisa Pay account, i see a revision in the date i.e. 18 July 2006 instead of 11 July.

This is being seen since 11 Jusy evening.

I even consulted some sellers and they said that the date changes only after 12 midnight and we receive a confirmation email from Paisa Pay too that the payment will be dispatched.

But i havent even received any such email.








Regards,
Yash Kothari.

[jyotina@ebay.com]

Hello muzibur123,

For your question on how to get the amount refunded paid via PaisaPay, the seller would need to send a refund request to the PaisaPay Team.

Once the PaisaPay Team receives the sellers refund request, they would be taking the appropriate action. However incase the seller is not responding to your mails or calls, you would need to open a Item Not received dispute against the seller.[My eBay >>> Dispute Console (left side bar)>>> open a dispute]

If the seller does not respond, or the communication fails at any point of time, you will need to close the dispute and escalate the claim for Buyer Protection claim.

I hope this information will be helpful to you and you will be able to recover your money/product. Do keep us updated on your experience.


Regards,

Jyoti

[tasneem1974]

Sir,

I want to open an account in paisapay. please suggest me the how to open the account and oblige

ebay member: tasneem1974