eBay is highly biased to seller

[bvdev234]

Paid for two 8GB Sandisk Micro SD Memory Card (total amount of Rs. 800.00) on 15-Nov-2011
PaisaPay ID 30242688225

Though seller provided shipping details, the items hasn’t reached me till now.

After 12 days, I got below message.
This is to inform you that the item () has been treated as received by you, since you did not confirm the receipt of the item by 27-Nov-11.

What does this mean? I lost Rs 800?
Is there a way to claim the amount?


I can’t track the purchased item too. When trying, getting below message

This purchased item information is no longer available.
•
• There are a number of reasons why this information isn't available. The most common reason is that item details for purchases are not kept for more than 90 days.

The shipping info provided was (on 15 Nov 2011)

Seller id: judgejudge10
Courier name India Post (Registered / Ordinary Post)
Airway Bill number 15032
Remarks 1929

The postal officials say the above number provided mayn’t correct

Can’t lodge a complaint with India Post online, as the below link is not working
http://www.indiapost.org/complaintregistration.asp

So the summary of all is:
Provide a wrong shipping info and the amount is yours. eBay is highly biased to seller.

As I don’t want to loose the precious money, won’t buy anything from eBay in future.

Have you got any very bad experience like this?

[spl_ind]

Shipping details are given to you so that you can track your item online. If you are unable to track, you should look for the last date to confirm receipt. You should have claimed your refund before 27th.

[bvdev234]

@ spl_ind
Last date of receipt was 27th. Only after that I could claim refund, which I did.
One or more sellers like these are giving bad reputation to eBay. Have to say, eBay Customer Support is also really bad 😞

[rptechindia]

LOG COMPLAINT TO http://www.indiapost.gov.in/ccc/PCData.aspx

[maverickrockz]

The same did happen to me. I paid for a Nokia BH 503 headset and the seller never shipped the item. when I raised this case with the customer support, they made me follow up for quiet a while and then closed my case without any refund.

I refrain buying from eBay as much as I can use services from other shopping sites.

Moreover, nowadays if you properly go through the price of the listed items, you will find they are way over priced and nobody has any control on that.

Recently I wanted to buy a Nikon camera which costs around 52K - 54K at the dealer. When I searched at first I got options at even 47K. Now when I actually want to order one, I found they have revised the prices to around 7K - 8K than the dealer price. Why should I buy here?

[spl_ind]

You can and have to claim refund anytime before and not after the due date. Once the due date is over, eBay will pay the seller. Now you have to request the seller for the refund.

[bvdev234]

@rptechindia

Thanks for providing the link to lodge complaint with India Post
Sadly that link (too) didn't worked, so emailed Assistant Director of Posts, Delhi Circle

They are ready to help, if I could provide 13 digit barcode no. of the regd parcel
The seller hasn’t provided that (a 13 digit barcode no)

See the email received from AD(PG), Delhi Circle



From: adpgdelhi at gmail dot com

PG/Email-432/2011 dated 30/11/2011

Sir,
Please provide complete address of addressee & sender and Barcode no. (13 digit)

AD(PG)
Delhi Circle,

[seemak@ebay.com]

Dear bvdev234,

Thanks for providing us with the details of your transaction. We have escalated this to the concerned team and we shall get back to you at the earliest.

Regards,
Seema

[bvdev234]

@maverickrockz

Sad to hear, you too cheated by eBay.
It is disgusting eBay playing blind game, when all these happening here.
Like other sites, eBay should give importance to buyers.
They should give value for their precious money.
They can’t exist without any buyers...

I too am looking for a 40K worth Nikon Camera (what a co-incidence).
Is in regular contact with local dealers and waiting for the X’Mas offer to start.

True, eBay pricing is not good as once it had been.
Now there are many many companies online and off, giving same product much cheaper.

So, I too have the same question.
Why should I buy here?

[bvdev234]

@spl_ind
But the seller is not responding at all.
It seems they wound up their business from eBay!