bad customer service

dipesh_dugar
Community Member
i purchased a phone believing 5 mins used. seller shipped me one year old phone.i have raised claim.
they closed it without listening to buyer .stating that phone is as per description.
my claim advisor harpal.

no use. i called them 40 times. several emails. just customer care ppl say they.ll arrange call back. but you 'll no get any call.

i guess all these policies/claims to lure people but no justification is done.

Ebay really becoming worse shopping portal.
guys be cautious abt their policies. dont fall into the trap.
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bad customer service

dipesh_dugar
Community Member
claim id 56321
seller arun kakkar
product apple iphone 3gs 32gb
Message 2 of 4
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bad customer service

Ebay customer care don't really bother about your problems and they have patterned answers for every problem,which doesn't solve your problem.
Message 3 of 4
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bad customer service

Dear dipesh_dugar,

One of our Claim Agents will call you to clarify your concern.

Regards,
Seema
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