acetrade1 user is not responding

[kanakanti_anil]

Dear eBay team,
Please resolve my issue regarding an undelivered product. 3months back I purchased a product, but as it was damaged immediately after receiving, as per warranty, I sent the item back to the stores. But even after 3months later acetrade1 seller didn't send the product back. I've raised a dispute regarding that. After a few days, user told that item need to be dispatched please close the dispute. I believed that and closed the dispute, even after two weeks still I didn't get the item.
please help me regarding this.
item url: http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=220167696632

[indraneel@ebay.com]

Hello kanakanti_anil,

We are disappointed to hear your unpleasant experience on eBay.in.

Since you have already closed the dispute I would escalate the issue to our concerned team.

We hope to settle your issue to your satisfaction


Regards,
The eBay Team