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on 25-01-2008 04:09 PM
Dear eBay team,
Please resolve my issue regarding an undelivered product. 3months back I purchased a product, but as it was damaged immediately after receiving, as per warranty, I sent the item back to the stores. But even after 3months later acetrade1 seller didn't send the product back. I've raised a dispute regarding that. After a few days, user told that item need to be dispatched please close the dispute. I believed that and closed the dispute, even after two weeks still I didn't get the item.
please help me regarding this.
item url: http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=220167696632
Please resolve my issue regarding an undelivered product. 3months back I purchased a product, but as it was damaged immediately after receiving, as per warranty, I sent the item back to the stores. But even after 3months later acetrade1 seller didn't send the product back. I've raised a dispute regarding that. After a few days, user told that item need to be dispatched please close the dispute. I believed that and closed the dispute, even after two weeks still I didn't get the item.
please help me regarding this.
item url: http://cgi.ebay.in/ws/eBayISAPI.dll?ViewItem&item=220167696632
Message 1 of 2
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acetrade1 user is not responding
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on 25-01-2008 05:23 PM
Hello kanakanti_anil,
We are disappointed to hear your unpleasant experience on eBay.in.
Since you have already closed the dispute I would escalate the issue to our concerned team.
We hope to settle your issue to your satisfaction
Regards,
The eBay Team
We are disappointed to hear your unpleasant experience on eBay.in.
Since you have already closed the dispute I would escalate the issue to our concerned team.
We hope to settle your issue to your satisfaction
Regards,
The eBay Team
Message 2 of 2

