Wrong item delivered

[huzena]

I had purchased the item noddy item #260597047011 but the same was not as per the toy shown in the image,some stupid court appeal and all was done, but at the end it was closed for dont know what reason,

this is really ridiculous when u show some other item and deliver something else.

I would not prefer now ebay for any of the purchase. and i would advise others too not to get cheated from such sites.

its the most pathetic site i have ever seen.

[real.phoenix]

@huzena,

The seller was suspended by eBay as they sent you a wrong item. Please check your feedback that you have received from the seller and you will find that he is no longer registered.

Please don't loose faith on eBay due to some unscrupulous sellers. Just like any offline market, eBay is an online market place and it is full of good and bad sellers. If you report to eBay, they will surely look into the matter and resolve it for you.

Yes, I do agree that community court removes the negative feedback for incorrect reasons sometimes because the seller presents their case very well. But irrespective of community court decision, if you report this to eBay Resolution center, they will investigate it and take an appropriate action against the seller.

Your complaint was heard and eBay acted on it by suspending the seller. Please don't loose faith on eBay, it is the safest marketplace in the world.

[real.phoenix]

@ geethachithamb,

Please report your case to eBay Resolution Center and also contact them over toll free - 1800 209 3229. They will resolve your issue.

[huzena]

Hi Phoenix.

Thanks for ur concern. See i never knew that that seller mr. mangesh jain was suspended by ebay. but i was really frustrated when i was cheated for no reason.

Its not the first time i have bought something online. i was buying things from different other portals too. but ebay the first time i got something from here i got cheated.

I am just worried about my refunded amount. here the condition is neither i can use that item nor do any other thing. That seller on the other hand is putting the words in such a sense that he is now not at all concenred. he even said that do whatever u want, i wont refund. and u should see that item. If in any case it looks like NODDY to you then i wud apologize in front of the whole forum.

Might be the seller had represented that i got the thing in a different color. but here the condition is differnt. the colors of the item are like noddy. but the item completely is different from what is shown in the picture. I was searching this item on too many web sites and then when i found on ebay i ordered that and i was shocked to receive this stuff toy naming as noddy. so what should i have reacted?

could i get my refund back, and the procedure to report to the resolution centre?

[huzena]

@ geetha.

I dont know how the community court works, may be it is just for seller's protection and not the buyers. may be it is reverse of consumer court.

if it is so then they should clearly mention that buyers should not report any feedback and keep mum after getting the wrong item delivered. IS IT?

I completely support you and ur feedback.

[real.phoenix]

@huzena,

As the seller is now suspended, the best way to resolve this is to contact eBay at 1800 209 3229 (Toll Free). You need to speak to the PaisaPay representative and ask them to show you the process to claim a refund of your payment.

You will receive a refund for sure.

Regarding the community court, I would say, it is a good forum for the sellers as well as the buyers. However, some times the judges may also make a mistake, but the eBay system is faultless if one knows it fully. If you spare sometime to read the help-pages of eBay, you will find it very useful and you will always have a good transaction in future.

I am also a seller on eBay and I also purchase 2 to 3 items from eBay every month and I have always received great service from the sellers I select. To have good experience, select the sellers who have large number of feedback and a positive score more than 99.5%

[rajelectroniks]

@real.phoenix...

ebay does not disclose the reason for its action even to aggrieved parties then how do you know that the seller was suspended for supplying the wrong item to this buyer, how do you get inside information which is not available to others ???. Please help us also how you do it.
******************
Regards.
Raj Electroniks.

[linusstudios]

@ huzena- I guess you understand only the language you speak. So be it. And Please dont blame me now as you have asked for it.

"Aha, what sellers are doing over here that i can very well see."- You have a single feedback and you are yet to see a lot on eBay market place. I am not God nor are you. In community court everyone is watching what you are posting

eg-
1- "hello mr. linusstudios whatever u r, what the hell u r trying to say here haan?"
2-"u should learn manners first rather than posting stupidity over here. "

Its very easy to loose temper if you are read head, take a cube of ice and I sincerely hope it will cool. Negative feedbacks do not resolve issue. Hardly one month into eBay and you have started seeing things, something is surely wrong.

"and u have heard only seller's appeal not mine, i had never complained about the color. i had got a wrong item cant u understand simple english over here? "-

Its you who understands not only english but also rough and crude english. What I was saying was that you did not put forward your problem in a positive manner while appealing the feedback revision in CC. But who is not knowing the values of feedbacks , cant really understand the feedback appeal , and answer to that. So I guess I was banging my head against a stone.

"and if u r boasting so much about the ur selling practices, then call the seller also here, and ask him what he had agreed to do after sending the wrong item."-

Who cares, You did your best by leaving seller negative feedback. As you used your "Simple English" which you are spitting everywhere on this board. He got it removed. So its you who looses at the end. Remember if you spit to sky it falls on your head.

"Do not comment on my language or my modesty. I would really not appreciate someone who doesnt have manners talkign like this to me. "-

And I am not having manner. You can kill someone and burn him alive. and when someone replies to you he cannot comment. Lets not talk about manners as I dont want to be judgmental about you.

My intentions were of helping you so that in future u could avoid such incident. But we all the tale of the tail. So be it.

Please do not expect my any further comments/replies on this thread now.

[huzena]

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