cancel
Showing results forย 
Search instead forย 
Did you mean:ย 

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

dranandjha
Community Member
Dear Sir/Madam,
I am unable to redeem my Diwali Dhamaka Free Gift, & have been getting the error message " Oops, sorry, you are not eligible for this promotion."

I have tried this today also after 6 pm, but the same error message is being shown & I am unable to proceed further.

I would request you to please do the needful, so that I may receive the entitled gift assured by the Ebay.

Dr. Anand
Message 1 of 16
latest reply
15 REPLIES 15

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

dranandjha
Community Member
Finally today, I have been able to properly choose the DIWALI DHAMAKA FREE GIFT item without getting the " Oops ...." message, for redeemption on eBay site. Friends, you too should try.

Wish the eBay Customer Care team be more sensitive towards solving the problems of their customers & reply to their mails & phones, in future.

eBay is a well reputed global name famous for its great service & honest dealings for both the sellers as well as buyers. Success in any field, especially the Marketing depends a lot on communication & customer care. If you lag in these fields, you definitely will be causing loss to your concern.

Any way, better late than never !
Message 11 of 16
latest reply

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

vick5657
Community Member
finally after talking to cutomer care for 14 days abled to redeem my free gift....
it was very frustrating
and the ordeal still not over
could not claim second gift only did 1 from my two purchases
but hopeful the second one will work soon.
good luck to all
Message 12 of 16
latest reply

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

ashtray4241
Community Member
I am still unable to redeem the gift, and still that useless message "Oops...Crap crap crap" message is coming. It's too frustrating.

I sent a mail on 30th Nov, and today, after "12" days when I sent them a reminder mail, I got this reply ---

"We know you need to get your question answered quickly, and in most cases, you'll get a reply from us within 24 to 36 hours. But depending on the question you asked and how many other questions we have to answer right now, it might take up to 72 hours for you to hear back from us.

It will slow things down if you send more than one message about the same issue. We'll answer as soon as we can."

It's not 72 hours..It has been FREAKIN' 288 HOURS ... It's way beyond frustrating..
Message 13 of 16
latest reply

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

aditi_383
Community Member
Ebay has become a cheating online store. They never keep there promise.

I have sent lot of mail, but nobody bother to reply back. I have shifted my focus to other online store with better deals.

Ebay is a crap online store....
Message 14 of 16
latest reply

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

jkam9302
Community Member
No luck for me yet.

Jomy
Message 15 of 16
latest reply

UNABLE TO REDEEM THE DIWALI DHAMAKA FREE GIFT YET AGAIN !

ashtray4241
Community Member
No luck for me either....and no response from so called Customer care
Message 16 of 16
latest reply