Sincere request to ebay for Comm Court

It is my sincere request to ebay to please reduce the buyer response time from 10 days to 2 days. The buyer also should be as eager to resolve the issue as the seller is, so what's the point in giving the buyer 10 days to respond to the comm court case.

Please see the issue from the sellers point of view. At times in some cases we have to wait for a few days to get response from the courier company and then we file the case in comm court and after that the buyer takes 10 days to respond(if he responds at all) and then the seller again replies and only then the case proceeds to the voting stage, on an average it takes 3-6 days in the voting phase. The total nos of days wasted for no fault of the seller is anywhere from 15-20 days or more and then another few days for the TnS team to remove the feedback.

I feel this is highly unjust to give the buyer 10 days to respond because in more then 70% cases the buyer does not respond at all. Please reduce it to 2 days time immediately.

Ebay sellers your views please.
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Regards.
Raj Electroniks.
Message 1 of 24
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23 REPLIES 23

Sincere request to ebay for Comm Court

Hi

Mee too agree with rajelectroniks


Regards
rhtdm.6624:)
Message 11 of 24
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Sincere request to ebay for Comm Court

Hi

Mee too agree with rajelectroniks


Regards
rhtdm.6624:)
Message 12 of 24
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Sincere request to ebay for Comm Court

Many sellers have expressed the view that if not 2 days reduce it to 5 days, but I am saying why not 2 days, when we are getting Negative feedback and it stays on our record for 15-20 days for everybody to see, we have to run around to gather all the required proofs and ebay gives us only 2 days to respond then give the buyer also 2 days to respond. If the buyer has a genuine grievance then he will respond in 2 hrs why 2 days, but 90% buyers problems are frivolous and so they "DO NOT SEE ANY MERIT IN REPLYING TO THE COMM COURT CASE" and hence the time should be reduced to 2 days.

Another comm court request that's pending ebay's attention for a long time is that "IF THE BUYER DOES NOT RESPOND TO THE COMM COURT CASE THEN DO NOT SEND IT FOR VOTING. This will reduce the load tremendously on comm court and ALSO ON THE VOTERS.
******************
Regards.
Raj Electroniks.
Message 13 of 24
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Sincere request to ebay for Comm Court

it should be 3 to 4 days not more than that! if buyer does not respond it only means he just gave the negative feedback casually!
Message 14 of 24
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Sincere request to ebay for Comm Court

ratan.trade
Community Member
Dear

If eBAY agree to amend policy like this than i think buyesr will also be happy.

There are serious buyers to who relay fall in trap and suffering?

Indeed I will never happen logicaly. Try Good Luck. RATAN.TRADE
RATAN.TRADE
Message 15 of 24
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Sincere request to ebay for Comm Court

kiara.electronics-2009
Community Member
I also stand up to this , as due to wrong negative feedbakc NOT ONLY OUR BUYERS FALL. BUT ALSO THERE IS A CERTAIN LEVEL OF SNPD SCRACE
Message 16 of 24
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Sincere request to ebay for Comm Court

@ratan.trade...

A sincere appeal to you to please keep away from this discussion. This thread is a serious topic meant exclusively for the ebay sellers and comm court issues.

Buyers who can contribute something valuable to this topic they are welcome, but in your case I doubt it.

So please spare us. We are not interested in your sermons.
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Regards.
Raj Electroniks.
Message 17 of 24
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Sincere request to ebay for Comm Court

linusstudios
Community Member
@ ratan.trade

Good Feedback score means more business and more business means more profit for eBay. All other deductions you tried , I find illogical.

And money is not blocked by eBay if a case is in CC. Most of sellers on eBay with good account standing have facility of ER where funds are transferred to sellers accounts after they enter shipping detail. So this has got nothing to do with Community court.

And why seller require 10 days because eBay when started was also for hobby sellers who had many other important things to do in life with more priority than eBay selling. Also some items are difficult to maintain in stock owing to high value or space requirements so they are available to sellers only against orders. Therefore there is this 10 days limit.

And forget to add, but CC is available only in eBay.in. So that staggering amount 2000 $ per second is I guess of all the eBay combined. I dont know what that has to do with CC.

(Please correct me if I am wrong in any thing)
Message 18 of 24
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Sincere request to ebay for Comm Court

ratan.trade
Community Member
@raj electronic.

regret from your understanding. If my comments are think in line to topic of this thread.

Read the my comments 10 times and try to understand the theme.

What will happen i am also saying and agree with your text of the thread. So this sentense is RATAN.TRADE
RATAN.TRADE
Message 19 of 24
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Sincere request to ebay for Comm Court

@ratan.trade...

After reading what you write once makes me take a Paracetamol tablet.

If I read what you have written 10 times I think I will have to go for a By-Pass. No thanks.
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Regards.
Raj Electroniks.
Message 20 of 24
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