Hi satyaessential,
Seller support has been operational as per their normal schedule. I am sorry if you are facing any specific issues. We will look into the issue.
Also, we take any lapse in service levels very seriously. Every month end, we float a survey amongst our members on how happy they are with eBay. All comments received on both satisfaction and dissatisfaciton from eBay are taken very seriously and the teams work to get them resolved.
Whenever you get such survey, please participate in them and give us honest feedback. It will help us improve ourselves and serve you better.
Regards,
Sapana