Piracy : how ebay controls?

[vineetv1976]

I recently made my first purchase on ebay, bought a PS2 game at a price of 149 rs. i had my doubts how the seller was able to sell the PS2 game normally costing 2700 rs at such a rate and i found out when i received the game. it was a pirated DVD copy of the game. Which dint work on my PS2, obviously.

1. it is a case of seller cheating the buyers.
2. If that CD would have worked i would have been using a pirated game.

How does E-bay control such issues?

[basumatari@ebay.com]

Dear vineetv1976,
We, at eBay, are very much concerned about piracy issues. We always urge our sellers and buyers to report any potential violations so that we may deal with them accordingly. To do the same go to the following link -

http://pages.ebay.in/help/contact_us/_base/results.html?tier0=report_listing.html&tier1=1&tier2=2&datafile=report_listing.html&item_id=&routing_code=CW%3DC00126&contactTitle=Report+a+listing+policy+violation+or+prohibited+%28banned%29+item&continueButton=Continue+%3E
With regards
D.J. Basumatari
Category Team

[vineetv1976]

I reported the item number, but what happens to the money i have paid to the seller?

[basumatari@ebay.com]

Dear vineetv1976,
We have a "Buyer Protection Program" for buyers who feel that they have been cheated by sellers.

The eBay Buyer Protection Program is a service under which eBay may review reports of fraudulent transactions and may make an ex-gratia payment to you if eBay considers that you have been the victim of fraud and meet the necessary requirements. Every eBay member in good standing will be considered under the terms of our protection program.

The following link contains the details of the program and also links to lodge a complaint in the buyer protection program
http://pages.ebay.in/help/confidence/problems-fraud.html
With regards
D.J. Basumatari
Category Team

[vineetv1976]

I would not want to waste more time and energy to get a refund of 99 Rs which is the balance. at the same time selle r has asked me to send the DVD back and he intends to replace it but i am not inclinded to do as he says because again i am going to receive a pirated product.

In this case i ask you to kindly ensure that the items sold on ebay are not pirated stuff and with that note i thank you for your support.

[nijhawanparvesh]

Dear vineet/DJ,
Yes there is lot of pirated stuff being sold on baazee. I recently purchased a cd of computer software from one of the seller and all the software that were in the cd were either freeware or shareware programs clearly stating that these are for personal use only and cannot be sold.So Ebay kindly look into this before some company sues you for listing the pirated software which cannot be sold.

[pc_gaming_store]

We too would like to re-iterate an issue already posted by a previous member. What is eBay doing to curb software piracy? The number of pirated sellers are huge which is affecting sellers like us who deal only in Original Software. Also these sellers create multiple listings listing the same item 10-30 items taking up valuable space.

Inspite of contacting eBay through the Contact Us Link for both reporting piracy and also reporting multiple listings we find no action has been taken till date which makes us to think whether the piracy complaint reports sent are ever read.

Anyways here is a list of a few sellers selling pirated items:

gamesuwann
devinderkhokher
sammulla
nishkamchoudhry003
esoft_in1

The above sellers are guilty of both pirated listings and multiple listings

The seller ebuy-store deals in Original Software but every item he sells is listed atleast 20 times. This really is taking up ad space and also irritates a serious buyer. Inspite of complaints once again no action has been taken???

We feel all eBay has to do to confirm the pirated nature of the products is e-mail the reported sellers asking for proof ot the software they are selling. If they are unable to furnish purchase bills, or re-selling licenses that should be evidence enough.

We request eBay to take this matter up seriously to prevent illegal listings on eBay and also to protect the general interest of the buyer.

We do hope we get a response to our concern at the. And please do not ask us to use the Contact Us link because as already mentioned by us that system of yours is not taking any action.

-Regards,
pc_gaming_store

With respect to user vineetv1976: Sir, We would like to inform you that you may visit our store at

http://stores.ebay.in/PC-Gaming-Store

We sell only Original Software. Of course you will not get GTA: San Andreas from us for Rs. 270 as that is pirated.

If you are intending to purchase an Original Piece of GTA: San Andreas for the PC we are happy to inform you taht we will be receiving stocks for the same in the 1st week of July. The game will be priced at either Rs. 1299, Rs. 1499 or Rs. 1999 as decided by Rockstar Games on them exporting it to us.

[vineetv1976]

look what the seller said when i complained about the fact that the DVD was a pirated copy-

man why dont u spend rs. 3000 and get the original dvd then. i dont know why people like u buy stuff when they have no knowledge about the product

Clearly this guy has no reagard either for the law or the ebay policies.

[thethirdi]

A suggestion to help curb game piracy :

Just like Movies and videos, make GAMES a restricted category as well. Only sellers who sign an official contract with ebay will be allowed to sell games.

Those who are serious about selling games will sign up the contract.

This will, to a large extent, curb the sellers who are indulging in Piracy.

Regards
Abhishek

[goldendeals_in1]

When One knows the price difference is ridiculous, It is obvious that something is wrong with the product. Why can,t the buyers be smart for a change instead of complaining all the time. In any case, One should check the reputation of the seller first before investing hard earned money.
I have a sneaky feeling that we R going back to the old Baazee habits of fingering one another.
Catch the guys who take your money and don't give u the item.