Paisapay refund

[kunalghosh_in1]

Seems that ebay is not interested in customer service at all. despite this email from he us that my claim has been honoured and i should receive the cheque, have not seen the same till date .... Pathetic response to something that should have taken ebay less than 1 week to resolve and the same is outstanding for over 75 days ..

I have half a mind to withdraw my membership from ebay....


Subject: HN FP91017I PD 11.30 eBay Purchase Protection Claim 1110582 Approved (KMM236959657V60078L0KM) Received: 01-Dec-2006
From: eBay Customer Support Expires: 30-Jan-2007
Hello,

Thank you for your cooperation during the investigation of Standard
Purchase Protection Claim #1110582.

We are pleased to inform you that this claim has been found on your
behalf. A claim payment will be issued via Demand Draft, in the amount
of Rs. 4949.00 through eBay, Inc. If you do not receive the claim
payment in the next 30 days, please notify us via email.

We are sorry that you have had this difficult experience and hope that
the Standard Purchase Protection Programme has helped to alleviate some
of the disappointment.

Thank you for your time.


Sincerely,

Hart N.
Claims Adjuster
Standard Purchase Protection Program
eBay Trust & Safety

[emailswarup]

Hi,

Hope someone from ebay will take up this matter soon. Meanwhile keep on sending reminders to ebay, after all its your money. .
Best Regards 😄
Swarup
Kolkata

[anirbansen]

I am in the same situation from Hart N. My claim was approved in early November. A lodged another complaint and a Dylan M responded with yet another claim for my approved claim. How ridiculous is that? They seem to be parrotting scripted answers. I am thinking initiating legal action against eBay (even though I am personally fond of the guys working there).
What about you Kunal? Pursue legal remedies?

Regards,
Anirban Sen.

[jayessh.bhatia]

Dear help me,
i am also having the same problem that harl n and some Dylan both are not responding to the mails the last mail which i received from, in that mail they are telling that on 28th Jan your 30days will expire so till then wait for that, and when i called up ebay's office they tell to reply via mail only.

[amitava123gems]

Hi Swarup,
I once refunded to a good Italian lady through eBay.That was smooth.No problem at all.Ebay helped me a lot in that case.But,that lady also was good,too good
Thanx,
Truly,
Amitava