How ebay/paisapay is approving a claim for item not described. Do you ever ask for picture of the item received from by the buyer and compared it with the picture shown in the listing/.
In case any damages do you ever ask the buyer to send a picture of the damaged part for a proof of claim?
If you are approving a Return/refund with out a proof, how your team can judge a claim? Because you are playing with sellers/buyers money(not yours).
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