We have following queries in this regard i.e.
1. Whether the pickups would also be done from those area codes where AFL has third party tie-ups or no service? If not then, how the pickup would be arranged in such cases?
2. How the pickup would be done, if the buyer is not responding to email and his contact no is also wrong? Would eBay further assist sellers in this manner?
3. What is the procedure to give pickup call to eBay by the buyer or seller?
4. Who would be responsible, if the item gets damaged by Courier Company in return shipping?
5. Will eBay be providing both type of reverse pickup from buyer to seller and then from seller to buyer or does the eBay part include pickup from buyer side only?
Some of our buyers are asking replacements from us for manufacturer all India national warranty items. We would like to know that whether eBay would be arranging pickups for such calls also or advising buyers to approach their nearest manufacturerโs service centres for the rectification of their problems.
If the pickup for such calls is also to be done then, can we post the details in this thread for the needful?
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Expect the best.
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Expect the best.