Open House Chat with Prashant Kumar - Sr Manager- PaisaPay, 31 May (4-5 PM)

[sapana@ebay.com]

Dear Users,

We are pleased to announce the next session of our Open House Program, where users get an opportunity to chat, seek clarifications and leave feedback with the eBay India Team.

Join Prashant Kumar, Senior Manager - PaisaPay, for an online discussion on PaisaPay.

Prashant will be available on this thread on Wednesday, the 31st of May, 2006, from 4:00 PM to 5:00 PM IST, for an interactive discussion with our community members.

You can submit your questions before or during the event by making a post on this thread. For help on using the discussion boards, please Click Here

See you on the 31st at 4:00 PM!

Thanks and Regards,
Sapana,
Community Development Team

[arbinds2000]

Dear sir,

I have paid Rs,2000/-on May.02'2006 thru Paisa Pay for item no.8800233293 and paisa pay PaisaPay ID 16807269496. But the seller is not responding since I paid the amount. I also opened dispute with seller.
Now I want my refund immediately without going to your lenghty process of 14 days. Kindly look & also waht are your reservation for such fraud transactions, What is your right & dutites & what is our fault.on what ground you transfer the money or open a account to a seller. Is there nay norms or just you do formalities .

[vikram93]

Hi! I live in Sivakasi(South India)and I am trying to sell many items.Many people are interested in buying them.But they hesitate to do so because they can`t pay for the item through paisaypay.It is not available in my city.Please enable the use of paisaypay in atleast one of these banks.
1.ICICI Bank
2.Tamilnadu Mercantile Bank
3.Bank of Maharashtra
Best Wishes,
Vikram

[acbansal]

dear prashan,
please stop seller to put cost of item hidden in the shipping charges. there should be unified shipping charges, or all seller should give a written dicleration to ebay for buyer that no extra cost is included in shipping charges and this should be a legal binding on him if prooved otherwise.
its a unfair to call paisa pay (1rs) but infact full cost with profit taken by way of shipping charges.

[nidhisodhani]

I bought an Item on Ebay, payment made via paisapay direct debit.
Now my bank has debited my account but client has not received the money.

Can u tell me where did the money go.

I have also put the details and would like this to be resloved soon.

24 May 2006 99994/Ebay India-Paisapay 524152720 24 May 2006 489.00

Also what am I supposed to do in a case like this. where should I report any link email ID etc.

Pls reply thkz.
NidhiSodhani

[jmkakkad]

Dear Sir, I am facing problem to contact buyers because he is given only 1 cell no which was mostly forwarding, diverted or ringing or not reachable.

I is appreciable if you make mandatory to give their office landline nos ( it must verify by you ) with fax nos. Thanking you, Best Regards, J M Kakkad

[ankushinfotech]

Dear Mr. Prashant,

It would be great if Paisapay service could be outside of ebay.in to accept Online payments just like the paypal for International Sellers.

If Paisapay could be like Paypal then it would have greater impact on the Online Business in India.

Thanks

Deepak

[ankushinfotech]

Dear Sir,

Is there any plan to make the Paisapay Service outside of ebay like the paypal?

Regards

systeminflow

[hyperd0t]

Dear Prashant Kumar,

Glad to meet you in the Open Discussion Board. PaisaPay is one of the best features at eBay.in & Seller is more benefited by this.

I got some suggetions/requests to improve/enhance the service of PaisaPay.

1) The most sellers demand is "Integrating OR Enhancing the PaisaPay like PAYPAL". Give a Facility to PaisaPay members to accept payments through Paypal & also make payments to international sellers who accept Paypal.

2) Regarding PaisaPay Fees: make it slab wise. Like:
Upto Rs.99.99 = x
Rs.100 to 499.99 = xx
Rs.500 to 999.99 = xxx
Reduce percentage for higher slabs. Don’t make it flat percentage.

3) Adding of more Banks.

4) How is an IDEA of issuing "International Pre-Paid Debit Card" (just like GraphCard.com) to exclusively use it on Internet for making payments in other than INR.

5) Display of Today’s Currency Exchange Rates for major currencies (USD, GBP, EURO…) in Seller’s “My EBay” Page.

6) Give a facility to withdraw/Transfer amount directly from PaisaPay account to Bank Account.

I hope this open discussion will results in bringing a Major changes/enhancement in PaisaPay Services.

Dear Prashant, I pleased to let you know that members (especially Sellers) are hoped a lot from you.

See you on 31st .

Regards,
Kiran Siddhanti

[snizhana76]

1) Regarding PaisaPay Fees: make it slab wise. Like:
Upto Rs.99.99 = x
Rs.100 to 499.99 = xx
Rs.500 to 999.99 = xxx
Reduce percentage for higher slabs. Don’t make it flat percentage.
2) HIGH VALUE PAYMENTS: PAISA PAY IS TAKING TOOMUCH TIMETO CONFIRM HIGH VALUE PAYMENTS EVEN IF BUYERHAS SENT THE REQUIRED DOCUMENTS.
3) PAISA PAY SHOULD ANNOUNCE A TOOL FREE NO OR A SIMPLE CONTACT NO WHERE SELLERS OR BUYERS CAN MAKE A ENQUIRY REGARDING PAYMENT

[snizhana76]

POD: I DESPATCH MOSTLY THROUGH BLUEDART. DELIVERY STATUS IS ONLINE TRACKABLE. IS IT ENOUGH FOR CHARGEBACK ISSUES. BECAUSE BLUEDART DO NOT PROVIDE SIGNED COPIES SO EASILY.