Online Workshop on PaisaPay COD on Thursday 15 Jul 4-5 PM

[sapana@ebay.com]

Dear Sellers,

We have recently announced PaisaPay COD - Another way for sellers to increase business and for buyers to buy safely on eBay - http://forums.ebay.in/thread.jspa?threadID=500007434

If you have any questions around PaisaPay COD, please feel free to post them on this thread. We will be available on this thread on Thursday, 15th July from 4 -5 PM to answer all your questions.

Thanks & Regards,
Biren & Arun

[biren@ebay.com]

Hi atthershabbir

Regarding your question, live listing will remain live, however, re-listing will not be possible without making the changes. Hence, encourage you to make the changes well in advance.

[biren@ebay.com]

Let me address some more question that might be playing on your mind.

Is PsP COD available all over India?

PsP COD covers most cities & towns. You need to check whether your pin code is serviceable or not before using this payment option.

This link will help you find out which locations are COD serviceable.

http://pages.ebay.in/sellercentral/cod_supported_pincodes.html

[biren@ebay.com]

How long will the COD process take?

Approximately 80% of COD parcels reach within 4 days of shipment.

If the buyer is not available for 3 attempts, the item will Return To Origin (RTO) & will be sent back to the seller’s address in about 7 days.

[biren@ebay.com]

Will I be paying double shipping for RTOs?

In the initial phase, eBay shall absorb the cost of RTOs & the seller will not the charged anything in case of RTO.


My item is large in volume or heavy in weight, will I be charged a separate rate for shipping?

In the initial phase, eBay will not charge differential rates for shipping heavy weight items or on the basis of volumetric calculations. The rates will be as mentioned earlier @ 5% of value or Rs 125 whichever is higher.

[biren@ebay.com]

Hi All,

Thank you for your active participation, engagement & encouraging words in this workshop. We hope we have been able to address your queries on this.

Appreciate game_mastr for answering some questions on our behalf 🙂

Stay tuned for more updates on the launch date & process.

Regards,

Biren & Arun

[saaapi]

Hi,

The initiative is really good and without any doubt increase the sales and is worth for items valued > 2500 and for items weighing 1 kg.

But, one question is, is the buyer allowed to open the item and pay the price or he has to pay without opening the item.

If the buyer is allowed to open the item and pay, ther are more chances ofbuyer refusing the item and again the buyer/courier guy may not pack it in the expected way we do. this will further damage the item in return.

comments ?

[mobile-phones-etc]

I have one more question. are the packages insured? if yes to what amount? if there is some damage in transit how are we gonna get the claim? lets say I send a package (broken to the buyer) buy refused to accept (without opening and being unaware that its broken), it comes back to me and i open it and say its broken in transit. How will eBay assert weather it was damged in transit or i sent a damaged pc. buy genuine mobiles at unbeatable price.
http://stores.shop.ebay.in/Mobile-Phones-ETC

Change is state of mind..but inevitable.

[amitava123gems]

Hi Biren,
These courier cos are rogues. You tell them to pick up from me and they will call me up to their office. I scramble there spending 100 bucks in a taxi. Then they will say they dont ship stones and stamps. By the time I get back to you to complain, the buyer slaps a negative.
I am talking of DTDC.
Thanx,
Truly,
Amitava

[atthershabbir]

Hi amitava123gems

Well i hv been working with DTDC from last couple of years and never faced any of such issue infact i recommended using DTDC then Aramex, FirstFlight or XPS couriers.
I give about 400 shipments a month and they work for me smoothly via DTDC couriers. 1-2 case of damage are normal in bulk shipments.
Pickups are well arranged, they provide PINCODE list for service and non service.
Maybe in your case u r unlucky. 🙂

[amitava123gems]

I shall not touch DTDC with a 10 feet long bamboo pole.