Mega Diwali: eBay very bad in its committments

[amrut]

Hi, never I had hoped eBay will be out from shopping online favourites. Mega Diwali redemption is messed to such a level that since 27th Oct am struggling to get through any help from ebay and almost on daily basis I follwo up over phone and chat, but with no help...either system is down or chat s go to australia.

Slwoly am getting a sense that ebay india ( or anywehere from world) are not promise keepers. I brought a laptop worth Rs 42000, but all looks that delight goes to drain with no redemption of gift, or else I woud have opted this purchase from other sources.

Regret your downfall, ebay.

[seemak@ebay.com]

Dear shazycusat,

Since you were able to claim your gift, trust your concerns are now resolved.

Regards,
Seema

[debrajchak]

Still Issue is not resolved......
Customer care gave me a US no to contact.....
But US customer care is asking the issue from the scratch......resolving the issue in a ISD tolled call....
This people are crazy!!!!....

[debrajchak]

still no help from Ebay....
Dont know what they are resolving...

Still waiting for their resolution....none of their solution works....

[debrajchak]

Now this is becoming a harassment.....no help....They are asking me call US Explain the issue in a ISD tolled number......I tried and found that US customer care has no idea of the offer....took 5-10 mins....

2 more days left to retrive the gift....hopeless ebay response...

[ersandysharma]

ma'm, i had redeemed coupon succesfully and requested micromax q1 phone,

i called ebay support team they told me to wait for 60 days
this is too much time, as i suspected its not a diwali gift,
may be it reaches in new year.

if there is any step missing after redemtion of coupon let me know right here, i will be thankful to you

i have lost my old mobile number, so if u want to help me regards this plz contact me on 09467459979
(except weekends)

eagerly waiting for my gift

[debrajchak]

Now customer care blaming me for all this....I am trying for last 12 days....each day I call customer care and they give some stupid suggestion....everything fails....

Very bad response from EBay....