Is ebay Ever Listen or Do always Ignore

[ganeshimpex]

Hello

we mention 4-5 times there is problem with your COD option.. but no one is here to hear or solve it...always reply came it is working fine.. we offer COD only in delhi only...but it seems out side of delhi people can also select the option... it happen lot of time but they did not bother... see by your self the order genrated by ebay system on cod terms copy paste is below...

Dear ganeshimpex,

I will be sending payment of Rs. 519.00 via COD (Cash on Delivery) shortly.


Item # Item Title Qty. Price
170049389029 SHOES FIT FOR CLOTHS JEANS+CASUAL+CARGO ETC. SIZE 10 1 Rs. 399.00



Subtotal: Rs. 399.00
Shipping and handling via Flat Rate Courier - Delivery anywhere in India:
Rs. 120.00
Shipping insurance (optional): --

Total: Rs. 519.00

Please ship to the following address:
Litten Varghese Itty
Mobiapps, #52/B, 100 Feet Road
4th Block, Koramangala
Bangalore, KA 560034
India



Thank you.

litto4u

and when we reply that cod is not avilable beyond delhi region reply came

Hello Sir

I dont have any options other than COD. Even you haven't specified in the details that COD is not available other than in delhi

with regards

Litten


Now evay will do anything about it or...ignore it

with regards
Ganeshimpex

[snrama]

Hi,

Contact the buyer, request him to pay through PaisaPay / Demand Draft / ATM Drop Box / Indian Postal Money Order.

Convince the buyer that you have also mentioned in the description that COD is for Delhi only.

Any genuine buyer will certainly compromise and understand the issue.

I hope the transaction will complete smoothly. ---------------
With Regards,
Navaneeth (snrama) 😉

[sapana@ebay.com]

Hi ganeshimpex,

Sandeep from our Product team will be available on discussion boards to discuss the topic. Please feel free to make the most of the hour (4-5 PM, 29th Nov) on this thread:

http://forums.ebay.in/thread.jspa?threadID=600001349

Regards,
Sapana

[aakash@ebay.com]

Hello ganeshimpex,

We are aware of this problem you are facing with COD payments. We are working towards improving the entire validation system. We will keep you posted with the details as and when we finalise these plans.

Regards,
Aakash
Product Management Team

[lovelybuyer07]

You just write to ODR INDIA against ebay