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Ebay CS & Paisapay Team Investigate This Issue

allindiadelivery
Community Member
Paisapay ID 30734801189

Order Date 27 Jan

Order Shipped 25 Jan

Through Indian Post Tracking

No XM009336687IN

Buyer Raised Refund Request

1 Jan 2012 Mailed to Paisapay Team several time put
in Hold No Response


At last taken Reference
Id from CS Team 1-253775248

On 4th Jan 2012 Recd Refund request on
hold for PaisaPay ID 30734801189

5 Jan 2012 all sudden mail recd

Refund request approved for PaisaPay
ID 30734801189

Ebay CS & Paisapay Team Investigate This Issue No of chain cases Pending with me No Body Reply
Message 1 of 112
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111 REPLIES 111

Ebay CS & Paisapay Team Investigate This Issue

Now talked to CS Ebay over 35 minutes ,the result as follows-
Transaction date-17-07-2011
Item No-380355354745
GEB No-230647287856
My Ebay ID,Cell No & mail ID verified
My Querry-Copy of the Invoice & paisapay ID for the above product as desired by manufacturer for some warranty issue with the product,
Name of CS Personnel-BHAGAWATI & S RAHUL

RESULT-Can not provide Paisapay ID &INVOICE of the product &shifted responsibility by giving Contact No of seller i2ccworld_inc3 who never respond over phone or mail
SUGGESTION-Ebay should keep Paisapay transaction for minimum one year instead of 90 days as warranty is mostly 1 year
Customercare needs IMPROVEMENT & should be helpful to both Buyer 7 seller.Person should be proactive to take initiative in resolving issues instead of steriotype reply &shifting the responsibility.
Message 91 of 112
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Ebay CS & Paisapay Team Investigate This Issue

allindiadelivery
Community Member
What is meaning of this mail what paisapay id item no buyer id seller not intimated no tel call Working Blind
Put the mail only Not Released from Your Paisapay Team from your responsibility This you keep in Mind this is money matter Not Your site internal issues

We can ask for our money in three year

Copy Of email

FRORC003: eGuarantee Claim # < 83997 > < Dev >
To: allindiadelivery
From: eBay CS Support
Sent: 16-Apr-2012 16:54

Dear eBay Member,

We would like to inform you that the claim filed against your account under eBay Guarantee* for Claim Number โ€“ 83997 has been Closed.

We thank you for your co-operation.

Regards,
Dev
Claims Department

[THREAD ID:1-1G0WWJO]

-----Original Message-----
Sent: 4/16/2012 12:21:07 PM
Message 92 of 112
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Ebay CS & Paisapay Team Investigate This Issue

exclusivedealers.in
Community Member
Seller Money is Fun For CS Team three time mailed for put the hold money for refund request by Buyer No call no mail reply Only auto reply we are getting every time

Please hold the payment 31110109146 Successful PaisaPay payment for your eBay order (PaisaPay ID 31110109146) item shipped from our end www.dtdc.in M73304150
Message 93 of 112
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Ebay CS & Paisapay Team Investigate This Issue

Contacted today the. CUSTOMERS CARE PEOPLE of i2cworld_inc3 &Ebay.in named ATHER for Paisapay ID/copy of INVOICE for transaction done on17-07-2011,but both expressed inability to help me in resolving my issue.Now suggest to whom I will approach to claim my guaranty from the manufacturer of the product.

IT SEEMS THERE IS NO CARE ONLY HARASSMENT.
Message 94 of 112
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Ebay CS & Paisapay Team Investigate This Issue

7x24delivery
Community Member
Refund Approved Reason Other But why this approved when it shows delivered

Paisapay Id (PaisaPay ID 31133161490)

Tracking Detail :- www.tpcindia.com VPL950930131

Tracking Report Status Enquiry made on Apr 21,2012 at 15:48:24
Consignment Details
Consignment No. VPL950930131 Ref./Folio No
Booked on Pieces/Weight /
Consignor Details
Consignor Origin MUMBAI - VILE PARLE
E-mail Contact No
Consignee Details
Consignee Destination MUMBAI - KURLA
E-mail Contact No
Delivery Details
Receiver Relationship/Designation
Signature/Stamp Contact No.
Date Monday, April 09, 2012 DRS No DKUR663759
Time 11:35:59
Status DELIVERED
Forwarding Details
Date/Time Activity Major TPC Station
Apr 9 2012 11:35:59 DELIVERED MUMBAI - KURLA
Apr 8 2012 13:10:09 Despatched to AMBALA MUMBAI - KAMANI
Apr 8 2012 10:26:46 Received at MUMBAI - KAMANI MUMBAI - KAMANI
Apr 7 2012 22:41:58 Despatched to MUMBAI - KURLA MUMBAI - VILE PARLE
Apr 7 2012 19:59:42 Despatched to MUMBAI - VILE PARLE-OPH MUMBAI - VILE PARLE
Message 95 of 112
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Ebay CS & Paisapay Team Investigate This Issue

allindiadelivery
Community Member
One More Ebay Gift Dhamaka Check How this Refund Processed Who are Responsible for such Refund Ebay Gift Dhamaka Money is fun for Ebay CS Team
Message 96 of 112
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Ebay CS & Paisapay Team Investigate This Issue

alwaysinnovative
Community Member
Have Seller Recd the goods Rtd Back with All Accessories & with all equipment

Is the Product Used By Buyer Or send Pack pc with Proper Packing

No issue Seller Money Donate It

One Mail is Enoght for Donate Seller Money

Great Ebay CS Team


Dear eBay Member,

This is with regards of the claim no. 9 filed by Buyer Name : ( ) for the Item no. ( ) for the PaisaPay id: 0 .

Buyer has reshipped the item to you, below are the shipping details.

DTDC AWB

We would like inform you that we have refunded the buyer and the case is closed.

Regards,
Mukesh.Vanian
Claim Team.
Message 97 of 112
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Ebay CS & Paisapay Team Investigate This Issue

alwaysinnovative
Community Member
No Confirmation No Mail that seller Recd Item back with Accessories Recd Goods In Good Condition Resalable Condition Unused Condition

Ek Jhataka Kafi Hai

we have refunded
Message 98 of 112
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Ebay CS & Paisapay Team Investigate This Issue

alwaysinnovative
Community Member
No need to ask the seller He recd the goods or not

The request was approved because: Others.
Message 99 of 112
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Ebay CS & Paisapay Team Investigate This Issue

allindiadelivery
Community Member
How Ebay Enjoying Seller Money just a mail closuremail
To: allindiadelivery
From: eBay CS Support
Sent: 22-Apr-2012 11:36

Good still Showing in Tracking Box is empty without accessories without goods who care

Just give the Refund


Consignment Details...
Notify Me


Shipment No.: K54527724 Reference No.: N/A
Booked by: AIZAWL - AIZWAL On: Sunday, April 22, 2012
No of Pieces: 1
Status: IN TRANSIT
For:
MUMBAI, 400002click to view serviable DTDC Offices


Additional Details... K54527724
Date From --ยป To Status
Sun, Apr 22, 2012 KOLKATA APEX(AIR-SF-AC), KOLKATA MUMBAI APEX, MUMBAI Received via Manifest # K9650105
Mon, Apr 23, 2012 MUMBAI APEX, MUMBAI FORT MUMBAI BRANCH, MUMBAI Received via Manifest # M1475968
Mon, Apr 23, 2012 MUMBAI APEX, MUMBAI FORT MUMBAI BRANCH, MUMBAI Dispatched via Manifest # M1475968
Message 100 of 112
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