Hi all
I ordered an soundmagic PL-30 earphone on 24/11/2010 [on Ebay.in and the seller is lynx-india Chandigarh ],
The seller shipped the box to my office address in kolkata through DTDC [Z24943970]
On 1/12/2010 around 1-30 pm the parcel was received by my office mail room , in all faith to DTDC they did not open the packet in front of the delivery guy ,
When they handed me over the box I opened it and only to find that the BOX and the casing is there but the earphone and the ear foams [buds] are care fully removed from the packed to deliver an empty box only.
I found very hard to convince the seller that I actually received an empty box , he was very right in suggesting that we should have opened the box before the taking the delivery.
I enquired my office mail room they said - "we receive many deliveries from the DTDC " and this kind of incident is very rare. So I don't blame the mail room for having trust on DTDC.
I called up DTDC dtdc kolkata 033 23351581
Got redirected to 033 25005406
Then to dtdc chadigarh 0172 3079416
And finally called 0172 3062761 to enquire , The lady who picked up the call took my mobile no and assured to call back within an hour , but she never called back , Phone kept ringing when I called back
I ordered and enquiry to DTDC through mail and phone . But no one cares to reply. Perhaps they are playing the waiting game . So do not trust these cheats. Always open the box in front of the delivery guy . This is the mistake I have done .
The seller finally had some belief [although the first day he said "enjoy the free earphone"] on me and finally agreed to resend the shipment through DTDC -Z24943907
[again!!] This time I opened the packet in front of them and got it all fine .
In all this was a horrible experience of e-shopping for me .