CHEATED by Ebay.in

[sajadbhat2010]

Hi,

I purchased a tablet Iberry Auxus on 10 oct 2012 paisa pay id : 32297134729 which was received by me on 16th Oct. The tablet had a manufacturing defect which I reported to Ebay on 19th Oct claim id : 128977. The to my utter surprise my claim was rejected by ebay.in on 31 oct 2012. When i contacted ebay in this regard they told me that you need to contact iberry service centre in this regard but why should I agree to repair a product which had the manufacturing defect once it was received by me. So i have asked for the new product instead of repairing as product had a manufacturing defect which was reported by me once I received the product. Ebay.in is fooling people with Ebay 30 day guarantee. Its a true shame. At least never expected that thing from ebay.

If nothing is done I'm afraid I may be left with no other option other than to contact consumer court in this regard.

I hope ebay regains its back its trust among buyers which has been lately shattered by ebay's wrong policy.

Details :-

10-Oct-12 Purchased PaisaPay ID 32297134729
16-Oct-12 Received
19-Oct-12 Contacted e-bay Support Claim ID 128977
30-Oct-12 Iberry Customer Support Case ID 447236
31-Oct-12 Claim Rejected by e-bay

Regards..

Sajad Bhat

9086052761
9906441234

[sajadbhat2010]

Hi,

I wonder why ebay people hasn't reverted yet on the in issue. Ebay which promises 100% customer satisfaction to customers is failing to prove that in real terms. Ebay guarantee is simply a market gimmick to rob the people of their money....

[vine2299]

@ebay

if we buy from market then we check it !!

if we buy online be not hv that option !

look into it
else he have to go consumer court

[vicky_sawhney]

I too had made a purchase of a mobile case, which was received in a damaged condition and was sent back by me to the seller after communicating with the seller and ebay. Nett result is that ebay arbitrarily closed the matter saying that buyer has received the product. Amount involved was just Rs 800/- but shows that the ebay guarantee is nothing but a sham.