looks like this gifting business has always been an issue. i think much of this aggravation would be reduced if eBay was more transparent in letting us know the timelines for when they plan to dispatch and within how many days would we receive it by putting the info either in the help page or on the promo page itself.
I remember that i had bought 2 items during the 4th anniversary promotion and was in the same mood as some of you are when i received my ordered items and not my gifts. It was only after chat with eBay rep that i found i would have to wait 45 days from end of promo to get the gift.
Anyway, i did receive all the gifts that i was eligible for. so no complaints there at all!
I am eligible for the Moser Baer DVD player this time around so it remains to be seen when i get it. But i am confident eBay will fulfill its promise.
Also, a tip to the gentleman who was pissed off by the support executives: One, leave feedback. Two, don't CALL - either chat or email. This way you have the comm in black-n-white in case you need to escalate!
A suggestion to eBay: Why don't you put up the free gift as a separate entry in My Paisapay itself with seller as eBay.in and paid amount as 0?? This way the timelines and status would be transparent and easily accessible to the buyers! You are doing something similar for Global EasyBuy anyway!
Ok...this is becoming too long an entry!!
-- Signature: I am Jack's complete lack of surprise.
-- Signature: I am Jack's complete lack of surprise.