very bad service

I bought this product on 10/12/2013,which came with a warranty of 1 year.but the htc incredible s is totally a faulty one which is now totally damaged.
I tried to contact him,but the number doesnt exist.
When I contacted Ebay,they told that we dont have your order number as we delete data older than 9 months.Now when I am showing my bills in service centre,they are saying that its a out of country product,we cant provide you free service.So I am extreamly dissatisfied with Ebay as they told me that its the sellers concern,Ebay cant do anything.Because of Ebay guaranty,I bought the product,now they are saying that its the sellers concern.
If you willn't solve this problem,I will never buy any product from Ebay and at the same time,I willn't recommend anyone to buy from Ebay.


Thank you

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