Baazee is not doing justice to buyers_beware

[mukki2001]

I would like to share the pain i have gone through, thanks to one stupid seller (baazee id: manishrohra) and the biggie, baazee team.

I, like a fool, bought nokia mobile worth 11000 from manishrohra and paid thro credit card on 16th dec 2004.
Guys, would u belive, what i experienced:
1. Seller never sent a single mail to me and never replied.
2. Seller's phone was never working, so i could never speak to him.
3. i lodged many complaints with baazee, but they havent responded yet.
4. It's almost 2 months and i havent heard from baazee or the seller.
5. I got my credit card bill for 11000 k for a product which i never received, thanks to baazee and the fake seller manishrohra. I wish, i could trace him out.
6. i am so pissed off with baazee.
7. baazee doesnt have a customer care number where u can call them. wow, isnt that a news. being one of the largest auction site india, with NO customer care number. Now this is just too greatto bear.

Now, after seeing my pain, if baazee has little bit of humanity left(sorry for the cute words im using), please explain me why this is happening and will i get my refund back?

[atulnc1]

I REALLY DONT AGREE TO YOUR SAYING,
I KNOW THAT SELLER MANISHROHRA FROM ULHASNAGAR WAS SUSPENDED AND HE HAS CHEATED YOU.AND HE WAS SUSPENDED FOR THAT.,,,, BUT

I WANTED TO TELL U,IF U PAID HIM 11000/-,YOU COULD HAVE SURELY GOT RS 10,000/- REFUND FROM BAAZEE BY THEIR BUYER PROTECTION PROGRAM.I AM NOT BUILDING CASTLES IN AIR.

I TOO FACED THE SAME PROBLEM WHEN I DID NOT RECEIVE A MOBILE PHONE WHICH I BROUGHT FROM SELLER FROM DELHI.
BUT THEN I OPENED A DISPUTE WITH THAT SELLER AND AFTER 2 MONTHS RECEIVED THE WHOLE AMOUNT REFUND FROM BAAZEE.

IT JUST REQUIRED REGULAR FOLLOW UP WITH THE BAAZEE DIPUTE TEAM,I KNOW I HAD TO FILL THE BUYER PROTECTION FORM AND SUBMIT ALL THE PAYMENT PROOFS,AND WHEN THEY WERE VERIFIED I WAS REFUNDED MY WHOLE MONEY BACK.

I WISHED U COULD HAVE TAKEN SOME MORE PAINS IN THE FOLLOW UP AND YOU COULD HAVE AT LEAST GOT YOUR 10,000/- RS BACK FROM BAAZEE.
BUT NOW THE TIME HAS GONE,I REALLY FELT BAD AFTER HEARING THAT FRAUD PEOPLE MAKE MONEY AND HONEST BUYERS LIKE YOU HAVE TO BEAR THE CONSIQUENCES.
PLZ CONTACT ME ANYTIME IF U NEED HELP IN FUTURE,I WOULD BE READY TO ASSIST U.

REGARDS,
ATUL