eBay

I have descriped in item description page as follows: Refunds / Returns We offer Full Refund if the order is not delivered to the customer within 35 working days from the date of dispatch. Working days does not include Saturdays, Sundays and Govt. Ho...

I have descriped in item description page as follows: Refunds / Returns We offer Full Refund if the order is not delivered to the customer within 35 working days from the date of dispatch. Working days does not include Saturdays, Sundays and Govt. Ho...

My buyer says as follows: I am sorry to inform you that our incompetent postal service here in Ireland failed to deliver item, failed to leave missed delivery slip and have sent the item back to you. What can I do or How can I help him?