Open house discussion on PowerShip Enhancements, 19th November 2013, 3 - 5 pm

[hdeepanvita@ebay.com]

Hi all,

Please join us in an openhouse discussion on the PowerShip enhancements. 

Join Mr. Sameer Yadav, Manager - PowerShip to clear your queries around the recent changes announced in PowerShip. You can read the announcement here.

Workshop Time: 3 PM – 5 PM

Workshop Date: 19th November 2013

Workshop Day: Tuesday

To participate in this thread, please click on post reply button. You can also post your question in advance. Hoping to see you here on 19th November at 3 PM. Save this link!

Regards,
Team eBay India.

[cyberdyne123]

 Really looking forward to this initiative. Thanks!

[jvsellers]

I want to join this workshop.

[31days_store]

There is a problem with Powership customer care team as well. Also you have not mentioend anywhere in your issue list about increase in courier charges.

Especially for the once where weight is under 200 grms.

[jvsellers]

I am a Top Rated Seller With Silver PowerSeller Level. I want to inquire about the following issues-

1) WiIl i get to choose the time of pick up as i am available only after 6 in the evening?

2) How can i purchase eBay packing material & what are the charges for that?

3) If i opt-in for Powership, will i be getting 5 Star DSR in "Shipping time" automatically?

Looking forward to your reply.

Regards

JV Sellers

[tupperware_india_store]

Wasn't this scheduled for today?

[31days_store]

Even I am waiting for it to start..

[hdeepanvita@ebay.com]

Dear members,

We have Mr. Sameer Yadav with us today. We open the discussion now. Please post your queries/feedback.

Regards,

Team eBay India.

[solartroniksonline]

Awaiting the open house to start noe

[31days_store]

Hi, Below are my queries / concerns.

1. Why there is an increase in the charges specifically for the item under 250 grms.
2. Even if the product is under 250 grms, few LSP (Fedex etc) are considering it as 500 grms due to there minimum limit, whats the use of different weight criteria in this case?
3. Same city / domestic courier charges are way to high.
4. What if courier pics up the packet within 24 hrs however update there system later on, we are not eligible for fast shipping discount in this case. Why?
5. What if item is ready to ship however courier guy doesn't come to collect the parcel within 24 hrs, again we are not eligible for fast shipping discount?
6. Increse in shipping charges would lead to decrease in Profit or increase in cost. Which means less sales, less customer and less profit. Overall its not a win win situation for either party.
7. Even if with increase in charges, customer care team remains unchanged. There should be dedicate team to handle PS queries as well as feedback removal should be on priority too. Why would you want a seller to send an email to inlogistic incase feedback is due to shipping, Shouldn't that be removed on a ph call ?
8. Seller protection only applicable for Top Rated seller. Why? What about the new sellers started recently?
9. Overall higher courier charges will allow customer to look for other options available where customer will get the same product at lesser price. Since more of the seller are using powership now, it will impact everyone including Team EBAY.

[sky.technologies]

hi ebay power ship  manager

ur new changes not correct 

with out shipping insurence how can  we are sell the item here ?

all most every courier company provide shipping insurence but why ur cross the in this one ?

i think your new changes sure reduce of   the ebay.in sells!

with out insurence how can we sell here  above 20000/- items tell me ?

revise in this one 

1) remove the 

 Seller protection for only Top rated seller  

or 

change the eTRs CRITERIA

OTHER wise all seller   are  do not sell here