need help changing the shipping detail

[paraskhosla160]

hi guys actually i have some problem shipping a certain product to my customer

he has full knowledge about the problem and is ready to help me out

now i need to put the new shipping details as due to certain reasons the previous airbill was nulled by the company and now i need to change it

can any1 tell me what should i do so that nor me or buyer phases any problem

hope u guys will help me iam pretty new here so hope some1 helps

[forcepc.9833]

Its fine.. just email the buyer regarding the new shipping details

[forcepc.9833]

i mean email me the new shipping details. sorry. once i receive the product, i will say Yes to the product i received

[forcepc.9833]

Seller has problem in shipping the product and I am aware of the problem which seller is facing that due to mismanagement on the part of courier company, email me the new shipping details. once i receive the product, i will say Yes to the product i received i will say YES to the product received once i receive a courier from you. Seller is shipping the product on Saturday and in case of delay of a day i will give the seller extra time. We both have agreed on this.

[paraskhosla160]

thnxs forcepc for ur support

guys do i need to do anything here?

can some experienced sellers tell me what could be done?

[rg_diamonds]

Hi Dear,
If you have received the payment via paisapay, email the new shipping/tracking details to ebay paisapay department via contact us form alongwith a detailed reason for the same. Usually we cannot change the shipping details once entered, but in some cases they accept the new shipping/tracking no., if informed appropriately. Hope this helps.

Best Regards,
RG_Diamonds

[paraskhosla160]

does giving the details to the paisapay department really important?

[paraskhosla160]

ok talked bith the buyer both of us have agreed to cancel the deal

can some1 tell me how to cancel the deal

i have not shipped the item yet so any help please

[forcepc.9833]

The deal is not cancelled. the seller had misunderstanding. seller is shipping me the product today evening or tomorrow morning.

[spl_ind]

Is the Buyer asking you to ship the product to a different address? If the Seller has received the payment by PaisaPay, then always send the product to the address given to you by PaisaPay. If the Buyer insists the Seller to ship to a different address then please DO NOT ship. eBay will automatically refund the Buyer in 12 days.