Paisapay support is too worst in EBAY,

[allsoftss]

Hi Folks

My remmitance Rs 11000 has been put on hold. after sent the required documents asking ny paisapay, still there is no reply from paisapay, I wrote 3 mails to paisapay about my Remmitance, Still there is no reply from EBAY Paisapay.

lot of money waste for sending the documents thr fax and valuable time waste for this issue.

Live chat is poor, phone support is also helpless.

only support is mails, but no replies,

For small issues, they give replies,

for important issues like paisa pay remmitance, there is replies.

Can any body help me how to proceed this issue.

Regards
Satish

[cosycom]

Hi Satish , Since you are not having express remmittance facility yet , delay in your payment can be due to following reason :

Perhaps Buyer has not confirmed receipt of item or has delayed in confirming receipt of item in his Paid with Paisapay window . Sellers without express remmittance facility can get his payment after 15 days of entering shipping information in Sold with Paisapay window.

Payment is issued earlier only if the buyer confirms receipt of item .

pl. check in your My Paisapay window that buyer has confirmed receipt of item otherwise ask him to confirm as soon as possible . Otherwise in normal cource your payment will be issued after 15 days of shipping date .

I hope this helps ...


Narinder 🙂

[allsoftss]

The buyers confirmed the Item Receipt for all transaction, The paisapay gave me a mail on remmitance Day, ur payment has been puton hold, due to shipments details are not trackable online, So I sent the all the POD details thr fax on 24th and same details on 26thm still there is no reply from Paispay,

chat people are help less and phone people are helpless

Can any one help me to release the payment to my nbank account


Regards
Satish

[fatalist*2512]

Hi,

I had been using Ebay.co.uk since past more than one year. Now when I am in India, I have recently started with Ebay.co.in.

One problem which I can't understand totally is the Ebay process:

1. Seller gets the confirmation from Paisapay
2. Seller ships item and puts the shipping details on Ebay
3. Buyer confirms receipt
4. Remittance to seller

Now, my first product sold and i got the feedback from the buyer "Very Prompt delivery". Practically, whenever buyer puts the positive feedback means that the product was received and all ok, so he left the positive feedback.

I received the positive feedback and still Ebay shows the message that the delivery confirmation is pending which stops the further process until the buyers puts confirmation or the time limits crossed.

PayPal or Ebay.co.uk has a fair policy, When the amount is on hold, It is remitted on either of the three things:
1. Buyer confirms the Receipt OR
2. Buyer leaves a positive feedback OR
3. 21 days of unclaimed from buyer from date of purchase.

whatever the policies might say or secure the process but practically, we all know and understand, when the buyer puts the positive feedback that means he has received the product and is satisfied with the value he paid for that product.
Then what is the meaning of holding the money even after receiving the positive feedback.

It means if the buyer is not that concerned about putting the delivery confirmation, the process of remittance will always slow down to 15 days of putting the shipping details, even though the buyer has left the positive feedback.

Please look and observe well the situation. If and only the product is received, the buyer is going to put the positive feedback.

I hope Ebay to take necessary steps if can be improved.

Jay