HELLO,
PLZ ADVICE HOW TO PROCESS A ORDER(IN WHICH BUYER HAS ORDERED MULTIPLE PRODUCTS IN SAME PAISAPAY TRANSACTION)..
ITS NOT SO EASY NOW I GUESS...
I FACED TWO ISSUES LAST WEEK.
-1.A BUYER ORDERED TWO PRODUCTS IN SAME ORDER(SINGLE PAISAPAY TRANSACTION) AND HAS MESSAGED ME-THT U HAV CHARGED ME SHIPPING CHARGE FOR BOTH THE PRODUCTS AND HAV SHIPPED IN SAME PARCEL,SO REFUND MY MONEY OR I WIL GIV U HIGH NEGATIVE FEEDBACK......WHAT TO DO????
-2.IN OTHER CASE A BUYER REFUSED THT HE HASNT RECIEVED ONE PRODUCT OUT OF TWO ORDERED PRODUCTS IN SINGLE ORDER AND INITIATED REFUND REQUEST....NOW EBAY HAS APPROVED THIS REFUND TO THE BUYER EVEN AFTER TAKING DRS COPY THEN DISPATCH COPY FROM ME.....M AT TOTAL LOSS....ALSO ON TOP OF THT THIS BUYER HAS LEFT NEGATIVE FEEDBACK ALSO...WHAT TO DO?....
PLZ ADVICE HOW TO PROCESS MULTIPLE PRODUCTS TRANSACTION....(MULTIPLE PRODUCTS BOUGHT IN SAME PAISAPAY TRANSACTION)BY THE BUYER WITH SAME SHIPPING ADDRESS.
DO V HAV TO DISPATCH ALL PRODUCTS SEPARATELY........
BCOZ EBAY WONT BELIVE US IN CASE IF BUYERS SAYS THT HE HASNT RECIEVED ONE PIECE OR SO......
THEY WIL APPROVE REFUND ONLY AND WONT TRUST THE SELLER...
WHAT TO DO?? BUYERS R ENJOYING AND TAKING ADVANTAGE OF THIS.....ORDER MULTIPLE PRODUCTS AND THEN COMPLAIN....AND GET REFUND APPROVED FROM EBAY.......
PLZ ADVICE SMETHNG.....
