money deducted from bank account but no confirmation from ebay.in

I have tried to iberry auxus nuclea n1 on 23.7.2013 through online. my money Rs.15990/- debited. But didnt get any confirmation by email or sms from ebay. that time your website displays your transaction is not processed. then i have registered a complaint in customer service. My complaint number is 11555350512. please confirm my order is confirmed or cancelled? If confirmed, when i get the delivery? or if not booked, what about my money? when it will be refunded? kindly send a confirmation email or sms to me. Iam awaiting for your reply.


Regards,

jay prabhu

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