I shipped a package to India using PayPal shipping and Internation Priority USPS shipping. It has almost been a month and still not received. I check tracking everyday. Back around the 12th of Sep, it said it had cleared customs. It stuck on that for almost two weeks and then on the 25th, it said the same thing, but the date had changed to 9/25, so I just thought the customs thing was going slow. Then on the 29th, it went to status of "into foreign customs" and now says it is being processed by customs. Below is the actual details from USPS site.
Into Foreign Customs, September 29, 2008, 3:00 pm, INDIA
Out of Foreign Customs, September 25, 2008, 4:53 pm, INDIA
Arrived Abroad, September 25, 2008, 3:43 pm, INDIA
Out of Foreign Customs, September 12, 2008, 4:43 pm, INDIA
Arrived Abroad, September 12, 2008, 4:03 pm, INDIA
International Dispatch, September 07, 2008, 1:09 pm, FOREIGN CENTERJERSEY CITY NJ 099
Electronic Shipping Info Received, September 03, 2008
Has anyone had this same issue and is there anyway that my receiver can contact anyone ? I found one posting with a Superintendent of Customs number and I provided that to my customer. Is there anything else I can do ? I opened investigation with USPS and I have tried calling India several times, but just rings and rings and then hangs up. Any help would be GREATLY appreciated. This has put a $2300 hold on my paypal account and is drastically affecting my business.
Thanks,