valentine gift not recieved, customer care exec not of help
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on 09-04-2010 12:18 AM
my registered address is same as my shipping address, on which i have recieved almost 10 items through courier from ebay. i conveyed to the executive that almost all courier services operate near my area , and also told that they may have to mention that the package will be picked up by me(if needed) from couriers office at my nearby city(Trichur city). i also told him he can sent the package by speedpost if he refuse to trust me on courier service to my address( at which i recieved more than 10 items from ebay).
The problem now is even after several correspondences the executive just keeps telling me to update my address and is not considering the details i have put in front of him. i am feeling completely lost as i cant update my perfectly courierable address to somebody's address for the sake of satisfying somebody.
I feel totally lost on the matter as, so far my mails and time has fallen on deaf ears.
you can verify from my paisapay details the packages shipped to me from ebay -- my address and the couriers used .its really painful to see that ebay customer care cant take care of such a trivial matter.
valentine gift not recieved, customer care exec not of help
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on 10-04-2010 09:23 AM
valentine gift not recieved, customer care exec not of help
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on 30-04-2010 02:15 PM
i am not complaining but am not at all happy about the way ebay delt with the gift issue .in future hope to see more straightforward and accountable service.
And give details of a higher authority(in the mail replies) we may contact if the concerned customer exec is not able to solve the issue.
valentine gift not recieved, customer care exec not of help
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on 05-05-2010 12:46 AM
valentine gift not recieved, customer care exec not of help
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on 05-05-2010 02:59 PM
valentine gift not recieved, customer care exec not of help
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on 11-05-2010 02:19 PM
Thanks for highlighting your concern and confirming that your query has been taken care of. Once again thank you for the feedback.
Regards
eBay Customer Support
valentine gift not recieved, customer care exec not of help
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on 12-05-2010 10:06 AM
I am still waiting for my DIWALI GIFT 2009 which i have not received till now.
i received two phone calls only in December2009 and january 2010, but no information of gift item till now.
Gift was selected a : "AIRTEL DTH"
paisapay id is : 25422558052
Woh Subah kabhi to aayegi ...
waiting . . . . . .
valentine gift not recieved, customer care exec not of help
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on 13-05-2010 11:24 PM
valentine gift not recieved, customer care exec not of help
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on 14-05-2010 06:17 PM
I am still waiting for my DIWALI GIFT 2009 which i have not received till now.
i received two phone calls only in December2009 and january 2010, but no information of gift item till now.
Gift was selected a : "AIRTEL DTH"
paisapay id is : 25422558052
. . . . . .
valentine gift not recieved, customer care exec not of help
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on 14-05-2010 07:48 PM
Best Way out of this is in case the buyer does not gets his gift within the stipulated time line, he should have an immediate option of getting a redeemable voucher worth the market value of the item.
What say eBay? can you give this?, we sellers are made to refund the item value in case of non shipment or non delivery within the deadline. So why not you for free gifts. This will once for all end these problems of gift delivery.

