seller is "No longer registered with eBay i Paid Cash" HELP!!!

[2006kanthi]

I am the new user for E bay and on 3rd April i bid and won a camcorder.
i paid cash as per the instructions and deposited in the sellers account in IDBI Bank Account No 015104000171168 name p.k.singh a/c type SB, branch Lucknow.I have recipts of cash deposited in hyderabad as cash deposited.the cost was Rs 17000.00 he called me regularly on my mobile from this number 9335558298 but now the phone is not working

I waited for 7 days and i sent him an email regularly .He is not repliying to any mails.

And yesterday i discovered that he is "No longer registered with eBay" .

The user name is "electroworld.19".Please help and guide me through this.
i have doubts that i will ever recieve the product.
the item no is 7605681998 and 7605681721.
any help will be appreciated.

[indconcepts]

Dear 2006kanthi ,

New users must be more cautious.

You never studied the reputation of the Seller and started bidding on high value Items.

Then instead of using PaisaPay you deposited cash.

You paid Rs.17,000 in two purchases and both the purchases are below Rs.10,000 (thats the only positive point)

ebay's Standard Purchase protection Programme protects buyers for upto Rs.10,000 per purchase.(For 3 purchases in 6 months)

Protection Programme does not cover the following...

Items paid for with cash or instant money transfer services such as Western Union or any form of payment that cannot be documented.

Just check up with ebay if the cash deposited receipt is good enough proof under protection programme.

If yes, then immidiately file Item not received dispute.

Study this link and follow all steps within the stipulated time frame.

http://pages.ebay.in/help/tp/isgw-buyer-protection-steps.html

If any step is not followed within the given time then recovering money would be impossible.

Hope you get your hard earned money back.

Umang Midha .





http://stores.ebay.in/IndConcepts


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[emailswarup]

Hi,

Umang has written all. You are lucky that none of the items exceeded Rs.10000. So your total loss in this case after the refund from ebay will be Rs.300 (17000 -9150 -7550). As per ebay rules you are not likely to get back the shipping charges and Rs.50 will be deducted from each amount as processing charges, hence the total refund will be Rs.16700.

Please check the feedback of the seller especially for high value transactions even if he / she has 10-15 ratings. Some frauds can even arrange 10-15 ratings to fool new buyers.

eBay is a nice place to shop only if you are very careful about the sellers and aware of the ebay rules and regulations. Hope your next transaction will be a smooth one. .
Best Regards 😄
Swarup
Kolkata

[isismobiles]

As the payment was by cash deposit i dont think it qualifies for the buyer protection program.

Had it been a cheque deposit the buyer buyer protection was applicable.

Also online bank transfers are not accepted (not sure on this one).

The exact statement by ebay ont this matter is "Items paid for with cash or instant money transfer services such as Western Union or any form of payment that cannot be documented. "

Regards
Pz

[snrama]

Hi,

I don't think Items paid via Cash doesn't qualify the Buyer Protection Claim.

If you have the receipt of the Payment made / cash deposited on the Bank, then there is one chance.

Any way, Consult the eBay team as soon as possible.
http://pages.ebay.in/help/contact_us/_base/index.html

If you are eligible, then open the Item Not Received dispute.
http://pages.ebay.in/help/tp/isgw-buyer-protection-steps.html

Follow all the steps within the time given.

Hope you will receive your money soon. ---------------
With Regards,
Navaneeth (snrama) 😉

[isismobiles]

The best way would be to first contact the seller offline ASAP

To get the contact details use the following link.

http://search.ebay.in/_W0QQtZvbQQsofindtypeZ9

There are always chances that the person might not be a fraud

Regards