seller careless, buyer suffered

[veena253010]

as the seller mobilecomputeronix has listed an item no: 6866624886 for 2 days and when i purchased it, after than the seller called me and asked me to send the DD of Rs 1844.00 towards the item for 2 quantity and gave me his postal address where i have to send it. but after the dispatch of the DD. seller replied me that the rating for the item as worng and now he is not ready to ship my items. as if now i want to cancel my dd. i am loosing 150 rupees towards
courier charges
dd commisson charges
dd cancellation charges.

so what has to be done. i want my loss of 150 rupees has to be fullfiled by the seller as it has happened by his neglegeancy / careless. so i request to provide me a proper solution.

[indconcepts]

Seller Non-Performance

When a seller lists an item on eBay, and a buyer bids for and wins that item, the seller and buyer have entered into a contract. Both members are expected to honor that contract. In accordance with that contract, the seller may not:

Fail to deliver an item for which payment was accepted.

Significantly misrepresent an item by not meeting the terms and item description outlined in the listing.

Refuse to accept payment for an item at the end of a successful sale.



Violations of this policy by a Seller may result in a range of actions, including:

Listing cancellation

Limits on account privileges

Account suspension

Forfeit of eBay fees on cancelled listings

Loss of PowerSeller status

Referral to Law Enforcement .





http://stores.ebay.in/IndConcepts


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[emailswarup]

Hi,

The seller is bound to send you the products as described in the listing. The seller has got sufficiently high rating and should honour the listings else you can report the matter to eBay thru the contact us link or item not recd link.

Its best to buy on net by credit card thru PaisaPay. Then you will not loose any money for such refunds. Even for a refund claim directly from eBay (if the seller does not refund) you will receive only Rs.1620, in this case. However, its true that in India most of the people do not have a credit card so some risk of loosing money is always there.

Please do not get diheartened. I am sure that you will make much benefits from your future deals to wipe off this loss. .
Best Regards 😄
Swarup
Kolkata

[snrama]

Please do not get diheartened. I am sure that you will make much benefits from your future deals to wipe off this loss. - Swarup

Well Said! ---------------
With Regards,
Navaneeth (snrama) 😉