Dear Buyer,
Sorry to hear that, received empty box. Which courier was used.
Ebay is the best & finest online portal.:-)
Immediately open ebay guarantee claim "Item not as described"
Please send a mail to seller, majority of sellers would like to retain customer. I am sure he can send another one without extra charge.
After reasonable time, say 7 days you can ask ebay to refund if you are not satisfied.
Telephonic conversation sometimes creates communication gaps..... As a matter of fact, I often use SMS & email to request customer for landmark in their address, because I speak only Hindi/English.
Happy buying on Ebay.
Warm Regards,
Prabhjot