item received is not as described

jigi10n
Community Member
today i received my product, but unfortunately its not as described. I ordered one black korean jacket but got grey one and even i don't like grey color.So tell me what to do now....!!!! Is there any way to replace it...???? waiting for your reply...
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item received is not as described

Dear jigi10n,

I know it is really disappointing to received the product that is different from what you've ordered. Rest assured, your transaction is secured under eBay guarantee till 30th day of payment realisation and you can request for a replacement or refund. however, I would suggest you to please share this with your seller and see if he can resolve the issue. If not, we are here to help you . To know more about eBay Guarantee, please visit:
http://pages.ebay.in/aboutebay/eBay_Guarantee.html
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