incswebhelp@ebay.com

[gifts2giftsorder]

incswebhelp@ebay.com not replying any mail working for paisapay team only reply this 24 Hours other wise we will refund this wether product in possesion of buyer they not worry great

[accessoriesmasters]

dont trust and expect a reply for mail given to ebay

they are mail eater.they eat our mail.

[real.phoenix]

Trust and Safety may be overloaded with work. I would recommend you to contact 1800 209 3229 and if possible get in touch with your account manager. He/She will be able to sort out the issue faster for you. Have faith, eBay is a great system.

[cooljewelindia]

T n S work time to time no delay in any case all other dept are just sl.........

[gifts2giftsorder]

paisaay team mail recd where as tracking report for same showing delivered to buyer copy of mail paisapay Dear eBay Member,

This is with regards to the Refund request on hold for PaisaPay ID
26517235721.

On checking our records, it is noticed that the buyer claims to have not
received the item till date. Hence, inorder for us to look into the
matter for the refund raised by the buyer, please send us the Proof Of
Dispatch copy for this transaction which shows that the item has been
delivered within next 48 hours failing to which we would be approving
the refund.

You may scan and email us the copy of Proof of Dispatch (POD) at
paisapaypod@ebay.com. Please do mention your PaisaPay ID and eBay User
ID on the same for us to trace your details.

Please inform us once you have sent the Proof of Dispatch copies so that
we can proceed ahead accordingly with the review of the refund.

Your continued patience is solicited in the matter.

You can also call our Phone Support Team on our Toll Free Number
18002093229 from 9:30 AM to 7:30 PM IST for any questions or
suggestions.

[gifts2giftsorder]

I had send pod for same dtdc scan copy it is clearly visible still v care paisapay team telling that it not visible i ask the fax no they telling fax not working where as on site tracking showing delivered to buyer attaching the tracking report & order detail what seller do now paisapay id 26517235721


Consignment Details...

Shipment No.: D02840483 Reference No.: N/A
Booked by: KANDIVALI (W) - CHARKOP - MUMBAI On: Saturday, April 10, 2010
No of Pieces: 1 Consignee Address
Status: DELIVERED Last Scanned: Monday, April 19, 2010
At :
GUWAHATI, 781001click to view serviable DTDC Offices
Received By: COMPANY SEAL

Additional Details... D02840483
Date From --» To Status
Sat, Apr 10, 2010 FORT MUMBAI BRANCH, MUMBAI MUMBAI APEX, MUMBAI Dispatched via Manifest # M9074811
Sun, Apr 11, 2010 MUMBAI, MUMBAI MUMBAI APEX, MUMBAI Received via Manifest # M6156456
Sun, Apr 11, 2010 MUMBAI APEX, MUMBAI KOLKATA APEX(AIR-SF-AC), CALCUTTA Dispatched via Manifest # M6772690
Wed, Apr 14, 2010 MUMBAI, MUMBAI KOLKATA APEX(AIR-SF-AC), CALCUTTA Received via Manifest # 65213954
Incidents Between
11/04/2010 And 14/04/2010 X
14/04/2010
WEST BENGAL - Poila Baisakh (Official Holiday)
Thu, Apr 15, 2010 KOLKATA APEX(AIR-SF-AC), CALCUTTA GUWAHATI SUPER FRANCHISEE, GUWAHATI Dispatched via Manifest # K5810647
Incidents Between
14/04/2010 And 15/04/2010 X
14/04/2010
WEST BENGAL - Poila Baisakh (Official Holiday)
Sat, Apr 17, 2010 KOLKATA, CALCUTTA GUWAHATI SUPER FRANCHISEE, GUWAHATI Received via Manifest # K5810647
Incidents Between
15/04/2010 And 17/04/2010 X
14/04/2010
ASSAM - Rangoli Bihu (Official Holiday)
Mon, Apr 19, 2010 GUWAHATI SUPER FRANCHISEE, GUWAHATI GUWAHATI SUPER FRANCHISEE, GUWAHATI
Out For Delivery Via Manifest # 547190
Thu, Apr 22, 2010 GUWAHATI SUPER FRANCHISEE, GUWAHATI KOLKATA, CALCUTTA POD Dispatched via Manifest # K1987986

[vishnupandey2010]

I am new in ebay is this way seller money not safe with ebay paisapay is this correct tracking no showing delivered then why paisapay ? not safe money

[gifts2giftsorder]

V care paispay team Shamima telling me that with buyer talk on mobile he says he not recd the item where as on tracking it shows all item delivered to buyer i tried buyer mobile no which given with order this mobile no not having incoming call facility then how this v care shamia telling that she had conversation with buyer if she done conversation with buyer then on which tel no or mobile no why she not giving same to me so i can also talk with buyer a reputed courier company site shwoing all the product delivered to buyer tracking no showing delivered still v care shamima telling me they will approve the refund just we recd mail too ebay v care customer care or incswebhelp@ebay.com it is not small amount it is issue amount Rs 10000/- worth goods the mail send by chaitali she not checked on site that product is delived shows to buyer

No body worry about seller money

Mail just now recd copy of mail

from eBay India Customer Support - incswebhelp
to Shaikh Abdul
date Tue, Apr 27, 2010 at 5:38 PM
subject Refund request on hold for Paisapay ID 26517235721. (KMM25168951I15977L0KM)
mailed-by ebay.com
signed-by ebay.com

hide details 5:38 PM (38 minutes ago)

Dear eBay Member,

This is with regards to the Refund request on hold for PaisaPay ID
26517235721.

On checking our records, it is noticed that the buyer claims to have not
received the item till date. Hence, inorder for us to look into the
matter for the refund raised by the buyer, please send us the Proof Of
Dispatch copy for this transaction which shows that the item has been
delivered within next 48 hours failing to which we would be approving
the refund.

You may scan and email us the copy of Proof of Dispatch (POD) at
paisapaypod@ebay.com. Please do mention your PaisaPay ID and eBay User
ID on the same for us to trace your details.

Please inform us once you have sent the Proof of Dispatch copies so that
we can proceed ahead accordingly with the review of the refund.

Your continued patience is solicited in the matter.

You can also call our Phone Support Team on our Toll Free Number
18002093229 from 9:30 AM to 7:30 PM IST for any questions or
suggestions.

I trust the information provided useful. Do let us know, if you have any
questions

You can also talk to us through Live Help or call our Helpline. To know
more about the support options please refer to

http://pages.ebay.in/paisapay/phone-support.html

Best wishes,

Chaitali
eBay Customer Support

[cooljewelindia]

It means you given the proof still paisapay refunded the money am i correct unfair seller not safe in all these case

[real.phoenix]

PaisaPay would never refund the money if the item is delivered and endorses via tracking facility.