i have returned the product. seller is not returning my money

[smritigupta1910]

i have bought a product on ebay from "***". she has sold me bas quality product. i have returned the product. now the seller has blocked my number & not returning my money. ebay customer care has told me that they cannot do anything, you contact the seller. seller is not responding not even picking up my call. where should i go. pls tell me. i have lost my money, returned my product also. pls help me in geting my refund from the seller.

the seller is taking advantage of your policies. 

[shreejewellers282013]

RAISE A CLAIM IN EBAY

[mban2445]

I purchased tis stingless bee honey from ebay. Same hpnd wd me. I rcvd it in very bad condition with leakage nd it ws stinking like rotten eggs. I filed a claim. If il not get my money refunded back il file a case in consumer court as i have images of product nd gurantee letter as a proof