eBay

tarun8768 · ‎16-09-2005

hi all
we are here on the behalf of some seller and mostly genxtrenz because that is our id...ebay genrating wrong invoice... from the month of apr the genrate wrong invoiec sale is of 500/- invoice is 2768/- next month is also wrong and total bill we have to ebay according to them 10000/- till now and according to us we have to pay only 2968/- see the difference..we reporting this from the month of apr...customer care always said send us details when send it please give us item number.. when we send the all item number as attachment...when we complaint we still not get any response there response after 5 days sorry we did not accept any attachment...than we send in text format and see what happen next day we are suspended...strange...we reported to live chat they said send mail to customer care we send it again...and response come so funny kidly give us details so we can assist you how many time we have to send the details to customer care same excutive which is following our case asking the same question to whom we already mark the mail twice...check the timing of response of customer care they said they will response in 24hrs or may be 48hrs...we suspended on tuesday evening send the details on Monday..tuesday..and today is thursday which is going to end in 2 hours...where is the response..we found one more intersting thing that we are not only seller who is suffering this there is also some major seller who suffer that also....one more intersting thing for 1st month ebay shop is free we took it after speaking with there customer care excutive...they charge me from the day it started...and they say ebay customer care is good...what i see evay is fooling around with the seller..another way to take money..if we wont check it that defenitly we are in loss... see what else there are going to do..if like to see details i m copy pasting here calculate by your self and see the ratio of seling...
Dear Sir
here is the details you may find it interesting of month apr/may/june/july/aug
---------------------------------------------------

DISCOUNT SCHEME IS ON BUT TO US IT IS SHOWING FULL AMOUNT...
ACCORDING TO OUR COMPANY WE DID NOT TAKE ANY PRMOTIONAL ABOVE 50RS

LISTING
8 APR DOUBLE SHADED WATCH 4983628016
9 APR SUMMER TRENDY KURTA 8300937163
9 APR LIGHTHER 6169477705
12 APR DASHING watch in town 4984900211
22 APR DASHING WATCH IN TOWN 4987909888
22 APR DOUBLE SHADED WATCH 4987909976
24 APR LIGHTER 6173297167
24 APR SUMMER TENDY KURTA 8302794961

PAYMENT IS NOT RECEIVED

10 April 4983628016 Payment Not Received

14 April 8300937163 Payment Not Received

15 April 4985790987 Payment Not Received still we are bearing negative rating

16 April 4985790987 Payment Not Received

17 April 4985790987 Completed (9.95p)

17 April 4985790987 completed (9.95p)

17 April 4985790987 Payment Not Received

20 April 4985790987 Payment Not Received

21 April 4985790987 Payment Not Received

22 April 4987909976 Completed (9.95p)

25 April 4987909976 Payment Not Received

27 April 4987909976 Payment Not Received

28 April 8302794961 Payment Not Received

Total is 29.95/-

Strange your commission is 29.95 for sale but your fees is 2798/-
AN INVOICE RECEIVED SHOWING DETAILS WHICH IS WRONG IS GENRATE WE TAKE THE PROTOMINAL INYOU NEW SCHEME BUT IT IS SHOWING FULL PRICE HOME PAGE 150/- BUT IT WAS 75/-

8 PRODUCT IF YOU TAKE IT E.G. FOR 100 RS EACH IS STILL REACH TOO 800/-
BUT WE TAKE ONLY PROMOTIONAL
WHICH IS BELOW 75/- ONLY WE ALWAYS TAKE FEATURES PIUS… ONE ITEM ABOVE THE 75/- RS

WITH REGARDS
GJMALL

Details Month Of May

Total promotion fees is 372/-+
Selling Manger 200/- =572/-+10.2%=58.34=630.34

No. of Sales :- None

Date Order no Reason

4 May 6175241125 Not completed Payment not received

6 May 4990894323 Not completed Payment not received

6 may 4990894323 Not completed Payment not received

6 May 4990894323 Not completed Payment not received

7 May 4990894323 Not completed Payment not received

7 May 6175241125 Not completed Payment not received

8 May 4990894287 Not completed Payment not received

Details Of Month June

Total Promotion:- None
Number of Sales :- None
Selling Manager:- 200/-+10.2%=220.4

Details Of Month July

2 July 5010306874 32/-

2 July 5010638546 2/-

3 July 5010638589 2/-

11 July 8318031971 110/-

11 July 5012878224 10/-

12 July 5408149155 75/-

17 July 8319813327 55/-

17 July 5015129138 55/-

29 July 5018796103 50/-

29 July 5018807855 50/-

29 July 5793941513 50/-

29 July 4752842984 50/- (must be refunded because it is closed in 24 hrs from ur side
without any info)

30 July 5019161009 50/-

30 July 5019161109 50/-

31 July 5019616299 50/-

31 July 6198022994 50/-

31 July 8323448838 50/-

31 July 5413314501 50/-
_________________
841-50(4752842984) =791

200 for selling Manger 791+200=991/-

Number of Order received

12 july 8318031971 Payment Not received

14 july 8318031971 Payment not received

18 July 8319813327 Payment Not received

18 july 8319813327 Payment Not received

18 july 8319813327 Payment Not received

23 july 5015129138 completed

24 july 5015129138 Payment Not received

24 July 5015129138 completed

25 July 5791128579 Payment Not received

25 July 8321543056 Payment Not received

25 July 5017259630 Payment Not received

26 July 8321543056 completed

26 July 5017259630 Payment Not received

26 July 8321543056 Payment Not received

27 July 6196159507 Payment Not received

27 July 5017259630 completed

27 July 5411275050 Payment Not received

28 July 5017259630 Payment Not received

28 July 5017259630 Payment Not received

28 July 5017259630 Mutual Withdraw because by mistake he click twice

29 July 6196159507 Payment Not received

29 July 5411275050 Payment Not received

29 July 8321543056 Payment Not received

29 July 4752842984 Payment Not received

Total commission as per ebay rule 5% = 41.8/- including 3 auction which is ended

Details of Month May

1 Aug 5019636174 50/-

3 Aug 5795541323 100/-

5 Aug 5020982948 50/-

5 Aug 5796076433 50/-

5 Aug 5020983244 50/-

5 Aug 8324583326 50/-

7 Aug 5021829333 50/-

7 Aug 5021829457 50/-

7 Aug 5021835728 50/-

7 Aug 5021835775 50/-

7 Aug 8325160704 50/-

10 Aug 5797519662 100/-

10 Aug 5022606846 50/-

12 Aug 5023233996 50/-
12 Aug 5023234084 50/-

12 Aug 8326259668 50/-

12 Aug 5023234549 50/-

12 Aug 5798543534 50/-

15 Aug 5024073443 50/-

15 Aug 5024073540 50/-

15 Aug 5024073680 50/-

17 Aug 5799859434 100/-

17 Aug 5024720152 50/-

20 Aug 5025504573 50/-

20 Aug 8328035597 50/-

20 Aug 5025505152 50/-

20 Aug 5800872827 50/-

22 Aug 5026241897 50/-

23 Aug 5801946716 100/- ( sub title is not taken but it showing )

24 Aug 5026910153 50/-

24 Aug 5026910379 50/-

24 Aug 5026910535 50/-

25 Aug 5027269382 50/-

25 Aug 5027445942 50/-

25 Aug 5027446272 50/-

25 Aug 5027446463 50/-

27 Aug 5027802313 50/-

27 Aug 8329994944 50/-

27 Aug 5027802653 50/-

29 Aug 5028581323 50/-

31 Aug 5804624077 104/-

_________________
2304/-
4 Aug we take your e-shop at 199/- which is free for 1 month

than after speaking with your customer care executive on chat we upgraded

two 1000/- pack because he told us that it would be free for one month we have store copy of chat if u like we can send 2 you…and also we deactivate the shop on 1 sep

Number of order

2 Aug 5018807855 Not Completed

3 Aug 5793941513 payment not received

4 Aug 5018807855 Completed (12.45)

4 Aug 5795541323 Payment Not Received

5 Aug 5018807855 Payment Not Received

6 Aug 5020983244 Payment Not received

7 Aug 6198022994 Payment not received

7 Aug 5020982948 Payment Not Received

8 Aug 5796076433 Payment Not Received

8 Aug 5019616299 Payment Not Received

8 Aug 5795541323 Completed (199.95)

10 Aug 5020982948 Completed (24.49)

10 Aug 5020982948 Payment Not Received

12 Aug 8324583326 Completed (9.95p)

12 Aug 5796076433 Payment Not Received

12 Aug 5020982948 Completed (12.45p)

12 Aug 8324583326 Completed (9.95p)

12 Aug 5797519662 Payment Not Received

14 Aug 5023238921 Payment Not Received

15 Aug 5021829333 Payment Not Received

15 Aug 5021829457 Payment Not Received

16 Aug 5023234084 Payment Not Received

16 Aug 5024073443 Payment Not Received

17 Aug 5023233996 Completed (12.45p)
17 Aug 5023233996 Payment Not Received

18 Aug 5022606846 Payment Not Received

18 Aug 5024073443 Completed (9.95p)

18 Aug 5023233996 Payment Not Received

19 Aug 5023233996 Payment Not Received

19 Aug 5024073443 Payment Not Received

19 Aug 5023234549 Completed (12.45p)

19 Aug 5799859434 Payment Not Received

19 Aug 5799859434 Payment Not Received

20 Aug 5799859434 Payment Not Received

20 Aug 8328035597 Completed (9.95)

20 Aug 8328035597 Payment Not Received

22 Aug 8328035597 Payment Not Received

23 Aug 5024073540 Payment Not Received

23 Aug 5024073680 Payment Not Received

23 Aug 5026241897 Payment Not Received

23 Aug 5025505152 Payment Not Received

23 Aug 5026241897 Payment Not Received

23 Aug 5026241897 Payment Not Received

23 Aug 5026241897 Payment Not Received

24 Aug 5024593689 Payment Not Received

24 Aug 5026241897 Payment Not Received

24 Aug 5800872827 Payment Not Received

25 Aug 5024720152 Payment Not Received

25 Aug 8328035597 Payment Not Received

26 Aug 8328035597 Payment Not Received

27 Aug 5025504573 Completed (12.45p)

27 Aug 5027446272 Payment Not Received

29 Aug 5026241897 Payment Not Received

30 Aug 8329994944 Payment Not Received

30 Aug 5027802313 Completed (12.45p)

30 Aug 5027445942 Payment Not Received

31 Aug 8329994944 Payment Not Received

31 Aug 5027802313 Payment Not Received

31 Aug 5027802313 Payment Not Received

31 Aug 8329994944 Payment Not Received

31 Aug 5027446463 Completed (12.45p)

Total ebay Commission 351.39

TOTAL FROM MARCH TO AUG =4968.88
PAID =2000
_______________________

Total amount to be paid 2968.88/-

As you can see we are not in profit to say on ebay at all the number of sales we are getting the triple amount we are paying on commission and do not tell us that our product does not have potential at all just check by your self these are rare stuff if it is show to customer definitely buyer will take these product

with regards
genxtrenz

with regards
genxtrenz

touch_and_shine · ‎16-09-2005

Take customer support help --- http://pages.ebay.in/help/contact_us/_base/index.html.

Ask about selling<<Billing and fees<<< The problem you are having with billing and fees isn't listed.

tarun8768 · ‎17-09-2005

Dear Sir
we told you that customer response is worse send them 7 times mail and every time there reply would be send us the details...or we will look into it and let you know in 24hrs... from tuesday till now there is no reponse still you want us to fill that form

with regards
genxtrenz

touch_and_shine · ‎17-09-2005

Exactly.
U have to give them full details. Otherwise how will they be able to rectify
your problem. Listen give as much details as possible to them so that they will
have enough information about the matter and they will look into your problem
more easily.

touch_and_shine

http://search.ebay.in/_W0QQsassZtouchQ5fandQ5fshine

Seller on Ebay.in